Recreation Attendant

Sonesta International Hotels Corporation; Lihue (HI); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA with company match

401(k) match

Paid vacation

Paid sick time

Parental leave

Company-paid life insurance

Disability insurance

Hospital indemnity

Critical illness insurance

Accident insurance

Educational assistance

Hotel discounts

Employee discounts

Job summary

Sonesta International Hotels Corporation is seeking a Recreation Team Member to support guest activities, poolside experiences, wellness programming and resort entertainment. You will help create a fun, welcoming atmosphere for guests of all ages and coordinate with hotel teams to ensure smooth operations.

The role requires energy, strong guest service skills, and the ability to multitask in a fast-paced resort environment.

Qualifications

• Experience in recreation, hospitality, resort, entertainment, guest activities or events preferred.
• Strong communication and guest service orientation.
• Ability to work in a fast-paced hospitality environment.

Responsibilities

• Support daily recreation operations: guest activities, poolside events, wellness experiences and family programming.
• Engage guests in a friendly, energetic manner to create memorable experiences.
• Set up and facilitate games, activities, fitness classes, events and recreational programming.
• Maintain cleanliness and safety across pools, activity areas and facilities.
• Provide guests with information about activities, amenities, schedules and local attractions.

Skills

Guest service

Interpersonal skills

Communication skills

Energetic personality

Multitasking

Job description

What this role is all about

At Sonesta, memorable stays are built through fun experiences, great energy, and meaningful guest connections - and our Recreation Staff help bring that to life every day. As a Recreation Team Member, you'll support guest activities, poolside experiences, wellness programming, and resort entertainment while creating a fun, welcoming, and engaging atmosphere for guests of all ages. This role is perfect for someone who loves interacting with people, enjoys staying active, and thrives in a fast-paced hospitality or resort environment. If you're energetic, outgoing, and passionate about guest experience - we'd love to meet you.

What you'll be doing

• Support daily recreation operations including guest activities, poolside events, wellness experiences, family programming, and resort entertainment.
• Engage with guests in a friendly, energetic, and professional manner while helping create fun and memorable experiences.
• Assist with setting up, organizing, and facilitating games, activities, fitness classes, events, and recreational programming.
• Maintain cleanliness, organization, safety, and presentation standards across pools, activity areas, fitness spaces, cabanas, and recreational facilities.
• Provide guests with information about resort activities, amenities, schedules, local attractions, and hotel services.
• Coordinate closely with Recreation leadership, Pool Attendants, Spa, Food & Beverage, Front Office, and hotel teams to support smooth operations.
• Monitor recreational areas for safety concerns, operational needs, and guest assistance opportunities throughout shifts.
• Respond promptly and professionally to guest requests, questions, and service recovery situations.
• Assist with opening duties, closing procedures, inventory organization, activity setup, and operational readiness as needed.
• Follow hotel operational procedures, sanitation standards, recreational safety guidelines, and hospitality service expectations at all times.
• Help foster a fun, welcoming, and guest-focused atmosphere aligned with Sonesta's People People philosophy.
• Any other duties as assigned.

What great looks like

• Previous recreation, hospitality, resort, entertainment, guest activities, customer service, camp, or event experience preferred.
• Strong communication, interpersonal, and guest service skills with an outgoing and energetic personality.
• Ability to multitask and thrive in a fast-paced hospitality or resort environment.
• Positive attitude with a team-oriented and service-focused mindset.
• Ability to work outdoors for extended periods as needed.
• Strong attention to cleanliness, safety, organization, and guest engagement.
• Knowledge of recreation programming, wellness activities, fitness, or hospitality guest service standards preferred.
• CPR, First Aid, lifeguard, or recreation-related certifications preferred where applicable.
• Flexible availability including mornings, evenings, weekends, holidays, and resort operational support as needed.
• A passion for hospitality, teamwork, wellness, guest engagement, and creating memorable resort experiences.

Anticipated Pay Range & Additional Job Information

$24.18-$26.94 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you'll want to use these)
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships.

We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.