House Attendant

Sonesta International Hotels Corporation; Northern (KY); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

401(k) with Company Match

Paid Vacation and Sick Days

Hotel Employee Discounts

Educational Assistance

Parental Leave

Life Insurance

Disability Insurance

Employee Perks & Discounts

Hospital Indemnity Insurance

Critical Illness Insurance

Accident Insurance

Job summary

Sonesta International Hotels Corporation is seeking a House Attendant to support housekeeping and hotel operations. You will help maintain public areas, assist housekeeping teams, and ensure the property stays clean and guest-ready.

This role suits someone active, detail-oriented, and capable of thriving in a fast-paced hospitality environment. Teamwork and reliability are essential to deliver exceptional guest experiences behind the scenes.

Qualifications

• Previous housekeeping or hospitality experience preferred.
• Ability to work efficiently in a fast-paced hotel environment.
• Strong focus on cleanliness, organization, and guest readiness.

Responsibilities

• Maintain cleanliness and presentation standards across public spaces such as lobbies, hallways, restrooms, and guest-facing areas.
• Deliver linens, towels, amenities, and supplies to various hotel areas.
• Assist Room Attendants and leadership with cleaning projects and room readiness.
• Remove trash and debris from guest and operational spaces during shifts.
• Keep housekeeping closets and carts clean and organized.
• Respond promptly to guest requests and hotel operations needs.
• Report safety hazards and maintenance issues to leadership.
• Follow sanitation procedures and hotel safety policies.
• Support VIP arrivals, group events, and special projects as needed.
• Collaborate with housekeeping, Front Office, Engineering, Laundry, and Operations teams.

Skills

Hospitality experience

Teamwork

Attention to detail

Time management

Job description

What this role is all about

Exceptional guest experiences are built on clean, welcoming, and well-maintained spaces throughout the hotel. As a House Attendant, you’ll support housekeeping and hotel operations by helping maintain public areas, assisting housekeeping teams, and ensuring the property stays clean, organized, and guest-ready at all times. This role is perfect for someone who enjoys staying active, takes pride in maintaining high standards, and thrives in a fast-paced hospitality environment. If you’re dependable, team-oriented, and passionate about hospitality operations — we’d love to meet you.

What you’ll be doing

• Maintain cleanliness and presentation standards across hotel public spaces including lobbies, hallways, elevators, restrooms, fitness centers, meeting spaces, and guest-facing areas.
• Support housekeeping operations by delivering linens, towels, amenities, supplies, rollaway beds, cribs, and operational items throughout the property.
• Assist Room Attendants and housekeeping leadership with operational support, deep cleaning projects, room readiness, and housekeeping requests.
• Remove trash, soiled linens, and debris from guest floors, housekeeping areas, and operational spaces throughout shifts.
• Maintain housekeeping closets, storage rooms, linen areas, and housekeeping carts in clean and organized condition.
• Respond promptly and professionally to guest requests, housekeeping calls, and operational needs throughout the hotel.
• Report maintenance concerns, safety hazards, lost and found items, and operational issues promptly to leadership teams.
• Follow sanitation procedures, chemical handling guidelines, hotel safety policies, and operational standards at all times.
• Support VIP arrivals, group business, event setup assistance, and special operational projects as needed.
• Partner closely with Housekeeping, Front Office, Engineering, Laundry, and Operations teams to support smooth hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

What great looks like

• Previous housekeeping, hospitality, hotel, janitorial, facilities, cleaning, or operational experience preferred.
• Ability to work efficiently in a fast-paced hospitality environment.
• Strong attention to detail with a focus on cleanliness, organization, and operational readiness.
• Positive attitude with a strong work ethic and willingness to support the team wherever needed.
• Strong teamwork, communication, and time management skills.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices preferred.
• Ability to respond professionally to guest requests and support operational teamwork across departments.
• Flexible availability including mornings, evenings, weekends, holidays, and operational support as needed.
• A passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences behind the scenes.

Anticipated Pay Range & Additional Job Information

Pay Range $20.60 - $22.60/hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Our Commitment to You

Sonesta is proud to be an equal opportunity employer.

We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions.

We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships.

We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.