Recreation Assistant - Special Events

City of Round Rock; Round Rock (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

The City of Round Rock is seeking a Recreation Assistant to support parks and recreation facilities. You will deliver friendly customer service, handle registrations, camp and facility bookings, and assist with events and daily operations.

No prior work experience is required; however, customer service and cash handling skills are preferred. A valid Texas driver’s license is preferred, and shallow water lifeguard certification may be required within 30 days of hire.

Qualifications

• High School Diploma or equivalent.
• No previous work experience required; customer service and cash handling experience preferred.
• Valid Texas Driver’s License preferred.
• Shallow Water Lifeguard Certification within 30 days of hire.

Responsibilities

• Provide customer service in a fast, friendly, and professional manner.
• Participates in daily operations of assigned facility, including organizing and cleaning public areas; monitor inventory and supplies.
• Responds to information requests, complaints, and issues from the general public.
• Prepares paperwork, rosters, reports, and simple statistics related to daily activities.
• Operate cash register, balance cash drawer, and ensure accurate cash handling and deposits.
• Attend in-service trainings and maintain required certifications.
• Process recreation program registrations, memberships, and facility reservations; perform related bookkeeping tasks.
• Assist with pre-event and post-event activities, setup, decorating, and inventory management.
• Assist with event day operations including cash handling and distribution of beverages and giveaways.
• Perform clerical duties such as data entry, calendar management, and recording information in databases.

Skills

Customer service

Cash handling

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Under close supervision, the Recreation Assistant provides customer service to patronsand performs routine problem resolution in assigned location.

Posted pay range is the starting salary. Pay rate offered is based on experience.

Recreation Assistant (all areas of assignment)

• Provide customer service in a fast, friendly, and professional manner.

• Participates in daily operations of assigned facility which may include organizing, cleaning and sanitizing work area and public areas; monitoring and maintaining inventory and supplies.

• Responds to requests for information, complaints, and/or other related issues from the general public.

• Prepares a variety of paperwork, rosters, reports, and simple statistics related to daily activities.

• Operate cash registering, balance cash register, complete receipts, handle cash, ensure cash drawers and deposits are property accounted for after each shift; Maintain security of cash and keep accurate records of monies and transactions.

• Attends in-service trainings and maintains required certifications.

Recreation Assistant (Assigned to Parks & Recreation)

• Receives and processes recreation program registrations, memberships, and facility reservations, which involves routine bookkeeping activities, which may include: processing refunds; printing membership cards and day passes; processing class transfers; and/or, performing other related activities.

• Assists with pre-event and post-event activities which may include event setup, painting and decorating, purchasing supplies, design and creation of ideas and themes, cleanup and reorganization, props and decoration storage, and monitor and maintain inventory and supplies.

• Participates in the daily operations of assigned facility which may include: distributing and collecting gaming equipment within applicable facilities; setting up facilities for classes.

• Assists with event day operations which may include cash handling, beverage and giveaway distribution and leading community activities.

• Performs a variety of clerical activities in support of office operations, which may include: inputting information into databases; preparing promotional flyers and related items; answering phones; filing; maintaining calendar of events; entering information into databases, websites and/or other applicable tracking system; and/or, performing other related activities.

• Monitors patrons utilizing recreation facilities. Identifies and resolves potentially hazardous situations. Exercises diligence in maintaining safety for all members and guests. Performs emergency service by rescue, respond, and first aid in all situations throughout the facility as necessary.

• High School Diploma or equivalent.

• No previous work experience required. Customer service and cash handling experience preferred.

• Valid Texas Driver’s License preferred.

Assigned to Parks & Recreation

• Depending on area of assignment: must hold a Shallow Water Lifeguard Certification or obtain the certification within 30 days of hire.