Recreation Assistant - Older Adults

City-of-Golden; Golden (CO); On-site; USD 21,000 - 28,000; Part time

Job summary

City of Golden seeks a part-time Recreation Assistant - Older Adults to deliver outstanding customer service and help plan engaging activities at the Golden Community Center Front Porch.

The role supports the Recreation Supervisor, handles program registrations, SilverSneakers administration and RecTrac entries while maintaining a welcoming, inclusive environment for participants aged 50+. CPR/First Aid is required within 60 days of hire.

Qualifications

• Experience dealing with the public and delivering exceptional customer service.
• Basic computer and office administration skills required.
• Experience with adults 50+ programming preferred; CPR/First Aid certifications or ability to obtain within 60 days.

Responsibilities

• Assist in planning, organizing and leading a variety of recreational activities.
• Support Front Porch program operations to ensure a safe, inviting atmosphere.
• Enter programs in RecTrac and assist with registrations and reports.
• Assist with SilverSneakers administration: information, registrations, pass card renewal and monthly reports.
• Maintain records on participation, inventory, maintenance and other pertinent information.

Skills

Customer service

Public interaction

Office administration

Tools

RecTrac

Job description

The Recreation Assistant - Older Adults will deliver exceptional customer service to older adults by assisting in the planning and implementation of engaging recreational programs and special events. Work closely with the Recreation Supervisor to create a positive and welcoming environment at the Golden Community Center Front Porch.

This is a part time position, with specific shifts on Monday from 9:00am to 2:00pm in addition to assisting with programs as your schedule allows. Assists Recreation Supervisor - Programs with the operation of the Front Porch program to ensure a safe and inviting atmosphere.

General administrative duties including but not limited to: answering phones, scheduling appointments, data entry, routine correspondence, program registrations, etc.

Assisting in the planning, organizing, and leading of a variety of recreational activities

Setting up and breaking down equipment and facilities for recreational activities

Interacting positively with participants of all ages and ensuring a friendly and inclusive environment

Assist with SilverSneakers administration including information, registration, pass card renewal and explanation, monthly reports and filing.

Ensures a comfortable, safe and clean environment for patrons. Keeps the Front Porch well stocked and tidy. Reminds patrons of facility rules and policies as necessary. Maintains appropriate supply inventories and makes purchases to replenish as necessary.

Maintaining records and reports of participation, inventory, maintenance, and other pertinent information

Makes initial contact and coordinate booking information for senior day trips, including, but not limited to, transportation, scheduling with the trip location, meal, hotel, (if included), etc. May be required to go on trip as GCC representative.

Monitors communications boards, pamphlet holders ensure current and accurate information is posted for city of Golden programs and resources as well as outside resources.

Assist with entering programs in RecTrac.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

Front Porch Volunteers

Must have experience in dealing with the public and possess exceptional customer service skills. Working knowledge of basic computer and office administration skills required. Experience with adults 50+ programming is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license

Current CPR and first aid certifications or ability to obtain within 60 days of employment

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patrons or employees of organization. Professional communication skills and the ability to use them when dealing with customers, volunteers, and staff. Delivers customer service with a smile using courteous, patient, and assertive language.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to understand basic budget and accounting information.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license.

Current CPR and first aid certifications or ability to obtain within 60 days of employment.

MATERIALS & EQUIPMENT DIRECTLY USED

General office equipment including computer, copier, telephone, etc.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work environment is predominately inside. Employee may be occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

City of Golden is an Equal Opportunity Employer