Recreation Assistant (Counter-DM)

Navy Region Mid-Atlantic Fleet and Family Readiness (FFR); New London (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Navy Region Mid-Atlantic Fleet and Family Readiness (FFR) in New London, CT seeks a duty manager to assist patrons of the athletic facility and oversee daily operations. The role requires coordinating staff, handling gear, reservations, cleaning, and safety, with cash handling and incident reporting.

CPR/First Aid certification is required within 30 days of hire. This position emphasizes service, leadership, and reliable maintenance to ensure a safe, well-run facility for Navy personnel and

Qualifications

• Experience in athletic facility or program ( KSAs related ).
• Knowledge of basic arithmetic to perform inventory and make change quickly and accurately.
• Skill in the use of basic hand tools to perform minor maintenance and repair.
• Must be mature with leadership abilities, who can exercise control over a large group of people.
• Must possess CPR and First Aid Certification or obtain within 30 days of hire.

Responsibilities

• Serves as duty manager as assigned to ensure the facility is functioning smoothly, safely and efficiently.
• Check work schedules and on-call personnel; ensure opening/closing and cleanliness.
• Handle cash receipts, deposits, and DAR; verify cash counts and reconcile variances.
• Assist patrons with gear and equipment; maintain order and address unsafe practices.
• Perform safety checks, resolve minor issues, and report major repairs to supervisor.
• Circulate among patrons to aid with equipment and maintain facility order.

Skills

Leadership abilities

Customer service

Cash handling

CPR/First Aid

Basic arithmetic

Hand tools

Tools

Hand tools

Job description

Summary

This position is located within Commander, Mid-Atlantic Region, Fleet and Family Readiness Program. The purpose of this position is to assist patrons of the assigned athletic facility and to serve as "duty manager" as assigned.

Summary

This position is located within Commander, Mid-Atlantic Region, Fleet and Family Readiness Program. The purpose of this position is to assist patrons of the assigned athletic facility and to serve as "duty manager" as assigned.

Duties

Serves as duty manager as assigned to ensure the facility is functioning in a smooth, safe and efficient manager. This includes serving as point of contact to assigned subordinate staff, assuring tasks are in process/complete, providing necessary supplies and resolving minor problems and complaints of the employees. May make recommendations to the supervisor in regards to work performance of assigned staff.

Upon arrival, the incumbent checks the work schedule, taking note of on-call personnel for emergency needs. Ensures the facility is open and/closed at the posted time and in a state of cleanliness both inside and out. Reviews the schedule of events and ensures the facility is prepared prior to the scheduled start time.

As applicable, responsible for issuing, receiving and controlling cash receipts and change funds under custody. Upon end of shift or closing, rings out cash register. Assures the Daily Activity Report (DAR) is completed and certifies cash count of receipts and change funds turned in by individual cashiers. Determines cash shortages or overages by comparing total of cash receipts against cash register readings. Completes the deposit form in accordance with local procedures. Ensures all keys are turned into the lock box and/or cashiers bag.

Circulates among the patrons to assist with basic use of the equipment/gear and maintain order. Warns patrons of disorderly behavior or unsafe techniques or practices being utilized. Attempts to resolve problems in a tactful, diplomatic manner. May be required to tactfully remove disruptive patrons from the facility.

Upon closure of the facility, completes fire and safety checks, secures all doors, windows, storerooms, etc. Notifies the "trouble desk" of the Public Works Department (CWPD) of any emergencies that may occur. Prepares and submits daily report of night operations, to include both minor and serious incidents. This includes equipment breakdown or repairs, leaks, personnel/staffing problems related to work situations and any other information that may affect the operation of the athletic facility and/or management decisions.

As needed, performs come or all of the following duties:

• Check I.D. cards to assure that only authorized customers utilize the athletic facility. Issue and receive athletic gear/equipment, ensuring the customer completes the gear issue chit. Sorts, washes, dries, folds and stores athletic gear. Maintains internal controls over gear issue equipment, supplies and resale items. Inventories gear on hand, notifying the supervisor if additional equipment, gear or resale is needed.
• Answers telephone, taking reservations for the athletic courts (racquetball, tennis, squash, etc.) or facilities. Provides information in regards to facility hours of operation, and upcoming sporting events, etc.
• Cleans and maintains athletic facilities by performing general janitorial services to ensure interior spaces are clean, neat and orderly at all times. May make minor repairs to facilities and equipment, reporting any maintenance problems, material deficiencies or unsafe conditions to the supervisor.
• Assists with outdoor maintenance by cutting weeds, raking, picking up trash and debris and securing equipment as needed. May operate an electric or gas weed cutter and lawn mower.
• Performs other related duties as assigned.

Requirements

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must have the ability to perform moderately strenuous physical labor with frequent bending, stooping, twisting, turning, pushing, pulling, and lifting of objects weighing up to 45 pounds unassisted.
• This position is subject to an irregular tour of duty, which may include weekends and holidays. May be reassigned on an "as needed" basis to other athletic facilities to cover staff shortages.
• Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

• A combination of training and education or a minimum one-year specific experience in an athletic facility or program is required.
• Knowledge of basic arithmetic to perform inventory accountability and to compute charges and make change quickly and accurately.
• Skill in the use of basic hand tools to perform minor maintenance and repair.
• Must be a mature individual with documented leadership abilities, who can exercise control over a large group of people to ensure good order and discipline as necessary.
• Must be skilled in customer service techniques, tact and good judgment.
• Must possess CPR and First Aid Certification or obtain within 30 days of hire.

Education

This position does not have a positive education requirement.

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Review our benefits.