Recreation Assistant (Community Recreation)

Navy Region Northwest Fleet and Family Readiness (FFR); Everett (WA); On-site; USD 36,000 - 52,000; Full time

Job summary

Navy Region Northwest Fleet and Family Readiness (FFR) Everett area is hiring to support MWR programs at Naval Station Everett. The role focuses on frontline guest services, information provision, and program support across recreation facilities, events, and retail operations.

You will handle cash using POS, assist in planning events, maintain inventories, and help promote library resources and wellness programs while adhering to NAVMED sanitation rules.

Qualifications

• Customer service experience required or preferred.
• Basic cash handling and math skills.
• Familiarity with POS and retail operations.
• Proficiency with MS Office for admin tasks.

Responsibilities

• Provide information to patrons about activities and programs.
• Handle POS cash transactions and daily sales reporting.
• Maintain inventory controls and restock supplies.
• Assist in planning and executing MWR programs and events.
• Ensure sanitation and safety compliance per NAVMED.

Skills

Customer service

Cash handling

POS system

Microsoft Office

Tools

POS system

MS Office

Job description

Summary

Support the Military's Quality of Life programs! The Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC) provides fitness, recreation, lodging and food and beverage programs for service members, their families, retired military and civilian employees. This position is assigned to the Non-Appropriated Fund (NAF) Community Recreation, and Deployed Support Branch; Fleet Readiness; Commander, Navy Installations command (CNIC); Naval Station Everett

Duties

• Provides information to patrons about activities and program offerings.
• Checks patron eligibility to ensure authorized use of recreation facilities, resources and equipment.
• Checks recreation equipment and resources in and out and completes inspections upon return. Notifies supervisor or program lead if damage or loss has occurred.
• Maintains inventory controls for proper accountability of program equipment and resources.
• Orders and restocks supplies.
• Prepares and sells snack bar menu items and/or pre-packaged retail items.
• Uses Point of Sales (POS) to collect fees from customers associated with sales of tickets, retail and rental items, classes, trips, and various other Community Recreation programs.
• Verifies accuracy and reports of daily sales transactions at the end of shift.
• Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs, workshops, clinics and special events, including outdoor recreation popular in the local area such as camping, cycling, sailing, backpacking, canoeing, snow skiing, and hiking.
• Provides support for event set up and break down.
• Performs various administrative duties, including using computer software programs which track inventories, patron usage/comments, and program metrics.
• Assists in updating electronic and multi-media support tools, as needed.
• Seeks ways to promote MWR facilities and events through outreach opportunities.
• Promotes use of E-reading and other resources available through the MWR Library Program.
• Adheres to NAVMED P-5010 sanitation requirements.
• Initiates and follows up on maintenance trouble calls to resolve equipment/facility issues.
• Performs other duties as assigned as they pertain to the duties of this position.

Requirements

Help

• Must have practical work experience including direct customer service and handling cash utilizing a point-of-sale system.
• Irregular working hours required to include early shift, late shift, evenings, weekends and holidays.
• Must have and maintain a valid state drivers' license.
• Incumbent must pass all applicable records and background checks.
• Incumbent must have or be able to obtain and maintain the following certifications within 90 days of hire:
• Cardiopulmonary Resuscitation (CPR) and First Aid Certification
• Food Handler certification (where food is prepared)
• Alcohol safety training (where alcohol is served)

Qualifications

• Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
• Knowledge of the Navy MWR mission, the scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.
• Knowledge of MWR policies, rules, and regulations related to the assigned work area.
• Knowledge of cash handling procedures.
• Knowledge of basic arithmetic to compute charges, disperse change accurately, and prepare reports.
• Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook) and others as they relate to fitness, sports and aquatics programming.
• Skill in planning and carrying out an enhanced program in the recreation specialty area which meets the needs of the participating community.
• Skill in providing excellent customer service obtained through prior experience and training.
• Ability to utilize point of sale system(s).
• Ability to competently and independently carry out day to day recreation operations.
• Ability to organize, plan, administer special events and entertainment activities.
• Ability to maintain records, compile and organize data for reports.
• Ability to communicate effectively both orally and in writing.

Education

There is no educational requirement for this position.

Additional information

Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period.

Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Northwest Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.