Recreation Aid

U.S. Department of the Navy; Pensacola (FL); On-site; USD 32,000 - 54,000; Full time

Job summary

U.S. Department of the Navy in Pensacola, FL seeks a candidate to support the Liberty Program within the Community Recreation Department.

Duties may include organizing events, information resources, and activities for visiting ships, trips, tours, and recreational services, including grab-n-go, bowling, and movies. Qualified applicants will demonstrate KSAs related to customer service, basic computer use (POS and desktop), and adherence to rules.

Qualifications

• Must be able to learn MWR policies and rules and regulations.
• Must have ability to communicate orally and in writing.
• Basic reading comprehension to adhere to rules and SOPs.
• Basic custodial tasks (sweeping, mopping, etc.).
• Basic computer operations and keyboarding, including POS systems and desktop PCs.
• Basic arithmetic calculations (addition, subtraction, etc.).
• Basic customer service delivery methods to identify needs and resolve issues.
• Basic understanding of MWR elements to answer questions or refer appropriately.

Skills

Oral & written communication

Reading comprehension

Custodial tasks

Point-of-sale systems

Basic arithmetic

Customer service basics

MWR knowledge

Keyboard skills

Tools

POS systems

Desktop computers

Job description

Incumbent is involved with a variety of duties in support of the Liberty Program within the Community Recreation Dept. that may include (MWR) Special events, MWR information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, library, liberty, leisure skill classes and outdoor recreation or other similar MWR recreational services including grab-n-go, bowling and movies.

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.
A qualified candidate must possess the following:

• Must be able to learn MWR polices and rules and regulations, involving the community recreation program.
• Must have ability to communicate orally and in writing. Successful completion of national agency check is required upon employment.
• Basic reading comprehension in order to adhere to published rules, regulations, standard operating procedures, checklist, and other guides.
• Basic custodial tasks, e.g. sweeping, mopping, vacuuming, wiping, dusting, etc.
• Basic computer operations and keyboarding skills to include operation of point-of-sale systems as well as desktop computers.
• Basic arithmetic calculations, i.e. addition, subtraction, multiplication, and division.
• Basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues
• Basic understanding of elements of Morale, Welfare and Recreation department to answer customer questions and/or refer them to the appropriate activity.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

RELOCATION:

• NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

• Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
• Selectee must be determined suitable for federal employment.
• Selectee may be required to successfully complete a probationary period.
• Selectee is required to participate in the direct deposit pay program.
• Social Security Card is required.
• Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment.
• A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.