Recreation Aid

Navy Region Southeast Fleet and Family Readiness (FFR); Millington (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Navy Region Southeast Fleet and Family Readiness (FFR) seeks staff to support its Outdoor Recreation Division under CNIC. The role involves information services, facility operations, and basic clerical tasks to sustain three recreation venues.

Responsibilities include POS transactions, cash handling, inventory, and event support. Candidates must meet civil service requirements and be able to work varied schedules, including weekends.

Qualifications

• Specialized experience in customer service within recreation or CNIC programs.
• Ability to operate point of sale systems and cash handling.
• Able to read, follow procedures, and learn quickly.

Responsibilities

• Provide information about facilities and operations.
• Adhere to regulations, safety, and security procedures.
• Assist with clerical tasks and custodial duties as needed.
• Support recreation and fitness program delivery, including inventory and cash handling.
• Operate cash register and POS system for transactions and registrations.
• Greet patrons and handle requests; refer to staff as needed.
• Follow sanitation requirements.

Skills

Customer service

POS operation

Cash handling

Basic math

Basic computer skills

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Summary

This position is assigned to the Recreation Division; Morale, Welfare and Recreation (MWR) Department; Commander, Navy Installations Command (CNIC). The purpose of this position is to provide program support to the MWR's Outdoor Community Recreation Division's three facilities: the Outdoor Recreation Center, the Ellison Liberty Center, and the Information, Tickets, and Travel Office.

Duties & Responsibilities

• Provides information concerning facilities and operation.
• Ensures adherence to regulations, safety and security procedures.
• Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.
• Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling.
• Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.
• Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member.
• Adheres to NAVMED P-5010 sanitation requirements.
• Provides support for recreation event set up and break down.

Requirements

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Conditions of Employment

• Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• Occasional travel of less than 10% may be required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must be able to work varied schedules and work weekends.
• Must be able to obtain and maintain a National Agency Check with Written Inquires (NACI), upon hiring and renew every 5 years and/or a Child Care National Agency Check with Inquires when there is regular contact with children under the age of 18.
• Must have or be able to obtain and maintain the following certification within 90 days of hire: Emergency First Responder or Cardiopulmonary Resuscitation; Food Handlers; C.A.R.E (Controlling Alcohol Risks Effectively).
• A high school diploma or GED is preferred.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

• Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity.
• Skilled in keyboarding to include operation of point of sale systems as well as desktop computers.
• Ability to perform basic computer operations.
• Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
• Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.).
• Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division).
• Ability to identify customer needs, deliver expected service and/or resolve routine customer issues.
• Ability to communicate effectively both orally and in writing.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

Relocation Authorized

• NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest

Key Requirements/Conditions Of Employment

• You must be a US Citizen.
• Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
• Selectee must be determined suitable for federal employment.
• Selectee may be required to successfully complete a probationary period.
• Selectee is required to participate in the direct deposit pay program.
• Social Security Card is required.
• Satisfactorily complete an employment verification (E-VERIFY) check.
• A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

This position does not have a positive education requirement.

Additional information

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:

• Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance

Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

This announcement may be used to fill additional vacancies within 90 days of closing date.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to [e-mail] to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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