Recovery Support Technician

Chestnut Health Systems Inc; Maryville (IL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Shift differential

Benefits package

Job summary

Chestnut Health Systems Inc in Maryville, IL seeks a Recovery Support Technician to provide recovery-focused, trauma-informed support in residential and crisis services, empowering clients toward hope, wellness, and independence.

You will deliver individualized, goal-directed services with approximately 65% direct client time, build connections to community resources, maintain confidentiality, and support a safe, welcoming environment across day/evening shifts with shift differentials.

Qualifications

• Minimum 21 years old with a high school diploma or equivalent.
• Experience in human services and working with adults in related services.
• Ability to work within an organizational structure and accept supervision.
• Personal recovery experience and willingness to discuss it professionally.
• Valid driver’s license, auto insurance, and insurability when applicable.
• Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and EMR.

Responsibilities

• Empower clients through recovery-focused, trauma-informed care emphasizing hope, respect, wellness, and self-advocacy, including use of tools such as WRAP.
• Model professionalism, positivity, and personal responsibility while supporting clients in becoming active participants in their recovery.
• Deliver individualized, goal-directed services in alignment with treatment and safety plans, maintaining at least 65% direct client service time.
• Assist clients in connecting with natural supports, internal programs, and community resources to promote independence and stability.
• Maintain positive, professional relationships with hospitals, medical providers, Medicaid partners, and other community stakeholders.
• Participate in staff meetings, program development activities, and required supervision and trainings.
• Provide backup support to team members as needed to ensure continuity of care.
• Support a safe, clean, and welcoming environment, including answering phones, managing mail, monitoring safety systems, and providing basic first aid when necessary.
• Complete accurate and timely documentation and data entry in the EMR, with a goal of 80% completion within 48 hours of service.
• Uphold Chestnut’s behavioral standards for customer service excellence.
• Maintain strict confidentiality and security of all organizational and client information.
• Perform other duties as assigned to support program and agency goals.

Skills

Human services experience

Personal recovery experience

Supervision skills

Strong communication

Education

High school diploma or equivalent

Tools

MS Word

Excel

Outlook

Adobe Acrobat

EMR

Job description

Overview

Share your recovery journey for the benefit of others and experience the satisfaction of helping to facilitate self-directed recovery. The Recovery Support Technician provides recovery-focused, trauma-informed support to individuals receiving residential and crisis services. This role empowers clients to build hope, wellness, and independence while supporting a safe, welcoming, and therapeutic environment.

This full-time position is based in Maryville, IL, with evening, overnight, and weekend shifts available and eligible for shift pay differentials.

Chestnut Health Systems™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

Responsibilities

Recovery-Focused Support

• Empower clients through recovery-focused, trauma-informed care emphasizing hope, respect, wellness, and self-advocacy, including use of tools such as WRAP
• Model professionalism, positivity, and personal responsibility while supporting clients in becoming active participants in their recovery
• Deliver individualized, goal-directed services in alignment with treatment and safety plans, maintaining at least 65% direct client service time
• Assist clients in connecting with natural supports, internal programs, and community resources to promote independence and stability

Coordination & Communication

• Maintain positive, professional relationships with hospitals, medical providers, Medicaid partners, and other community stakeholders
• Participate in staff meetings, program development activities, and required supervision and trainings
• Provide backup support to team members as needed to ensure continuity of care
• Support a safe, clean, and welcoming environment, including answering phones, managing mail, monitoring safety systems, and providing basic first aid when necessary

Documentation & Standards

• Complete accurate and timely documentation and data entry in the electronic medical record, with a goal of 80% completion within 48 hours of service
• Uphold Chestnut’s behavioral standards for customer service excellence
• Maintain strict confidentiality and security of all organizational and client information
• Perform other duties as assigned to support program and agency goals

Current Openings:

Men's Residential Unit

Tuesday through Saturday

From 2:30pm to 11:00pm

Or

From 3:00pm to 11:30pm

Qualifications

• Must be at least 21 years of age with a high school diploma or equivalent.
• Demonstrated skills in human services and experience working with adults in related services.
• Ability to work constructively within an organizational structure and accept supervision.
• Personal recovery experience and willingness to appropriately discuss one’s own recovery journey.
• Valid driver’s license, private automobile insurance, and insurability (when applicable).
• Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and electronic medical records (EMR).

Are you intrigued by this job but don’t meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when they don’t meet every qualification. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t line up perfectly, please apply anyway—you may be a great fit for this or another opportunity.

Chestnut offers a new salary structure and robust benefits!

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is $17.00 – $22.00 per hour, with shift differentials available. Compensation is based on job-related qualifications, skills, education, experience, local market conditions, and internal equity.Check out additional benefits here!