Recovery Support Staff

First Step House; Salt Lake City (UT); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

15 paid holidays

Paid time off

401(k) employer match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Annual merit increase

Bonus opportunities

Job summary

First Step House in Salt Lake City, Utah is hiring Recovery Support Staff I & II for the graveyard shift. You will help maintain a safe, structured environment for clients working toward recovery, monitor the facility, and support daily operations during overnight hours.

The role requires dependability, compassion, and strong documentation skills. Compensation ranges from $20.81 to $24.47 per hour, with full-time benefits and a focus on safety and client well-being.

Qualifications

• Reliable and compassionate individual with ability to work overnight in a residential setting.
• Ability to communicate effectively and handle concerns professionally.
• Follow house rules, document accurately, and maintain safety standards.

Responsibilities

• Maintain a safe, structured environment for clients during recovery.
• Monitor facility and assist with daily operations.
• Respond to client questions and concerns professionally.
• Administer urinalysis and breathalyzer testing as per policy.
• Complete data entry, including violation reports and pass logs.
• Refer treatment-related concerns to clinical staff when appropriate.
• Assist with medication dispensing and maintain professional boundaries.

Skills

Compassion

Reliability

Effective communication

Attention to detail

Follow policies

Independence

Team collaboration

Overnight shift

Job description

Meaningful work. Real results. A team that has your back.

At First Step House, the work is demanding and deeply meaningful. Every role contributes to helping people achieve recovery, housing, and stability. We hold ourselves accountable to outcomes, but we also look out for each other.

Salt Lake City, Utah, United States - 84102

Description

Recovery Support Staff I & II – Graveyard Shift

First Step House | Salt Lake City, Utah | Full-Time

At First Step House, our mission is simple: We help people build lives of meaning, purpose, and recovery. Every day, our team makes a difference in the lives of individuals overcoming substance use disorders, mental health challenges, and homelessness.

We're looking for dependable, compassionate Recovery Support Staff I & II to join our team on the graveyard shift. If you're passionate about helping others, creating a safe and supportive environment, and supporting individuals on their recovery journey, we'd love to meet you!

Pay: $20.81–$24.47 per hour

• Full-time position
• Graveyard shift: 6:45 PM – 7:00 AM
• Standardized 36-hour work week

What You'll Do

As a Recovery Support Staff member, you'll help maintain a safe, structured, and supportive environment for clients as they work toward recovery. You'll monitor the facility, assist with daily operations, respond to client questions and concerns, and help ensure house rules and safety procedures are followed.

Responsibilities include:

• Conduct property rounds to help maintain the safety of clients and staff.
• Answer the main house phone and direct calls and inquiries appropriately.
• Monitor compliance with house rules and document violations as needed.
• Complete data entry, including violation reports, pass logs, and client satisfaction surveys.
• Administer urinalysis and breathalyzer testing in accordance with department policies.
• Respond to client questions and concerns in a respectful and professional manner.
• Refer treatment-related concerns to clinical staff when appropriate.
• Assist with medication dispensing in accordance with applicable policies and procedures.
• Maintain professional boundaries while interacting with clients.
• Follow program guidelines and contribute to a safe, recovery-focused environment.

What We're Looking For

We're looking for someone who is reliable, attentive, and comfortable working overnight in a residential treatment setting.

The ideal candidate:

• Demonstrates compassion and respect when working with individuals in recovery.
• Communicates effectively and handles concerns professionally.
• Can follow policies, maintain accurate documentation, and pay attention to detail.
• Understands the importance of safety, consistency, and professional boundaries.
• Works well independently while collaborating with the broader team.

Why Join First Step House?

• 15 paid holidays each year, including your birthday.
• Generous paid time off that grows with your tenure.
• 401(k) with employer matching up to 5%.
• Medical, dental, vision, and life insurance.
• Annual merit increase and bonus opportunities.
• A supportive team committed to helping people build meaningful lives in recovery.

Join a Team That Makes a Difference

At First Step House, your work has a purpose. You'll help create a safe and supportive environment where individuals can focus on recovery and take steps toward a healthier future.

If you're dependable, passionate about helping others, and ready to make a difference-even during the overnight hours-we'd love to hear from you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

• Mission With Measurable Impact — Your work helps people rebuild their lives.
• Culture of Accountability — We track outcomes and share responsibility for success.
• Support & Growth — A team-based environment with real opportunities to advance.
• Recognized Excellence — Named a Top Workplace in Utah.

Benefits for Full-Time Employees

• Robust paid time off (enhances with tenure)
• Medical, dental, vision, and life insurance
• 15 paid holidays annually (including your birthday)
• 401(k) employer match (up to 5%)
• Annual merit increase and annual bonus

Culture Statement

Our culture is defined by commitment and results. This is a place for people who want their work to matter — and who thrive where expectations are high and impact is real.

What Our Employees Say

Not only does First Step invest so much in their clients and wraparound services to set them up for success, but they do the same with employees. They give us generous time off and really encourage good work-life balance which is so needed in this field.

I work at First Step House because I feel valued and feel like I’m giving back to my community.

The things I like most about First Step House and my job are that I get to see clients come into the building with no hope at all, and I get to watch them go from no hope to having all the hope in the world, a place to live, a job, and having a fresh life.

There are days that the job is hard, but I think the reward outweighs how hard the job is. The reward of seeing people smile, seeing people come to the front desk and say, ‘thank you guys for everything you do –you’ve really helped me for the day.’

First Step is a great place to come if you truly want to feel like you’re making a difference. It’s really awesome coming to work everyday knowing that I’m valued and that I’m cared for and that not just my work life is important but overall.

Not only does First Step invest so much in their clients and wraparound services to set them up for success, but they do the same with employees. They give us generous time off and really encourage good work-life balance which is so needed in this field.

I work at First Step House because I feel valued and feel like I’m giving back to my community.

The things I like most about First Step House and my job are that I get to see clients come into the building with no hope at all, and I get to watch them go from no hope to having all the hope in the world, a place to live, a job, and having a fresh life.

There are days that the job is hard, but I think the reward outweighs how hard the job is. The reward of seeing people smile, seeing people come to the front desk and say, ‘thank you guys for everything you do –you’ve really helped me for the day.’

First Step is a great place to come if you truly ...

Not only does First Step invest so much in their clients and wraparound services to set them up for success, but they do the same with employees. They give us generous time off and really encourage good work-life balance which is so needed in this field.

I work at First Step House because I feel valued and feel like I’m giving back to my community.

The things I like most about First Step House and my job are that I get to see clients come into the building with no hope at all, and I get to watch them go from no hope to having all the hope in the world, a place to live, a job, and having a fresh life.

There are days that the job is hard, but I think the reward outweighs how hard the job is. The reward of seeing people smile, seeing people come to the front desk and say, ‘thank you guys for everything you do –you’ve really helped me for the day.’

First Step is a great place to come if you truly …

Not only does First Step invest so much in their clients and wraparound services to set them up for success, but they do the same with employees. They give us generous time off and really encourage good work-life balance which is so needed in this field.

I work at First Step House because I feel valued and feel like I’m giving back to my community.

The things I like most about First Step House and my job are that I get to see clients come into the building with no hope at all, and I get to watch them go from no hope to having all the hope in the world, a place to live, a job, and having a fresh life.

There are days that the job is hard, but I think the reward outweighs how hard the job is. The reward of seeing people smile, seeing people come to the front desk and say, ‘thank you guys for everything you do –you’ve really helped me for the day.’

First Step is a great place to come if you truly …

Not only does First Step invest so much in their clients and wraparound services to set them up for success, but they do the same with employees. They give us generous time off and really encourage good work-life balance which is so needed in this field.

If you want your work to mean something, you’re in the right place.
Join a team that shows up for each other and the people we serve.