HR Business Partner

Community Solutions; Gilroy (CA); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Employer-paid health/dental/vision

403(b) retirement plan with 5% match

Generous vacation and holidays

Sick time 96 hours/year

Employee training and DEI initiatives

Job summary

Community Solutions, a non-profit serving Santa Clara and San Benito Counties, seeks an experienced HR Business Partner. You will advance people-centered programs, coach managers on employee relations, and drive union-friendly practices across a hybrid, on-site Gilroy headquarters with occasional travel to San Jose and Morgan Hill.

You will stabilize HR processes, leverage Paycor for analytics, and partner across teams to enhance employee experiences while supporting organizational growth and

Qualifications

• 4+ years’ progressive experience in human resources with 2+ years in an HR generalist, business partner role, or similar relevant experience.
• Thorough knowledge of human resources best practices, policies/procedures, and CA employment law.
• Background in navigating complex employee relations challenges with a human-centered approach.
• Proven leadership and mentoring experience.
• Ability to listen with intent, consult, ask the right questions, identify root causes and recommend business-aligned solutions.
• Understanding of talent management and the employee lifecycle.
• Strong organizational and time management abilities.
• Systems-minded with curiosity to understand interconnections.
• Experience with HRIS systems, project tracking and presentation tools (MS Projects, Teams, SharePoint) and presentation tools (Canva, Zoom, PowerPoint).
• Proficient with HR Systems and MS 365; advanced Excel knowledge preferred.
• Background in HRIS management, implementing HR processes and programs, and analyzing HR data.
• Strong stakeholder partnership and project management skills.
• Knowledge of union environments and compensation analysis.

Responsibilities

• Represent HR and act as a key contact for a broad range of HR matters.
• Partner to create and sustain an inclusive organizational culture with belonging.
• Counsel management on employee relations, performance management, policy compliance, and HR laws.
• Advise on employee relations matters and investigations with equity and emotional intelligence.
• Partner with Recruitment to develop effective talent acquisition strategies.
• Provide coaching and training to managers on leadership and union environment management.
• Collaborate across HR, Recruitment, Training, and Program teams on initiatives.
• Improve work relationships, morale, productivity and retention.
• Develop contracts for new hires, promotions, and transfers.
• Administer and optimize Paycor HRIS, reporting, audits and data retention.
• Analyze HR data trends and present insights to stakeholders.
• Develop and implement personnel policies and performance-related programs.
• Lead large-scale cultural change initiatives and diversity, equity, and inclusion efforts.
• Support labor relations with union-related activities and contract interpretation.

Skills

HR generalist experience

Employee relations

California employment law

HRIS (Paycor)

MS 365 / Teams / SharePoint

Data analytics

Project management

Communication

Tools

Paycor

Microsoft Projects

Teams

SharePoint

Canva

PowerPoint

Zoom

Job description

Community Solutions strives to be the employer of choice for professionals in our fields of expertise. We are a well-established and growing non-profit agency serving children, families and individuals in Santa Clara and San Benito Counties. Our agency is well-recognized within the community and professional fields for subject matter expertise and collaboration within the community.

We are currently looking for individuals who share our mission, values and service philosophies and who want to make a difference in the lives of children, families and individuals in our local communities. Our offices are located in San Jose, Morgan Hill, Gilroy, and Hollister . We offer a competitive compensation package and an extensive benefits package including employer paid health, dental and vision care, life and long-term disability insurance, a matching 403(b) program, and a generous vacation plan. Please note: temporary positions and interns are not eligible for benefits.

Community Solutions is deeply committed to diversity, equity and inclusion. We are a team of dedicated professionals with backgrounds as diverse as the impact we achieve. We are committed to diversity in our workforce and to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We encourage candidates from all backgrounds to apply.

• 100% of HMO Healthcare premiums paid by Community Solutions for full-time employees and their eligible dependent children.
• 3 weeks of vacation during first year of employment
• 13 paid holidays (includes 2 floating holidays)
• 96 hours of sick time per year – 8 hours per month
• 5% matching on 403(b) after 1 year of employment

REPORTING RELATIONSHIP:

Senior HR Business Partner

SUMMARY

Community Solutions is seeking a progressive, people-centric Human Resources (HR) Business Partner to join our People & Culture Team. Our team is at the forefront of creating meaningful employee experiences for all employees. As our HR Business Partner, you will join a collaborative high-trust team of HR professionals. We are a strategic team that centers culture and the employee experience in all we do. The ideal candidate will be an experienced HR professional, who has a history of building trust and fostering a sense of belonging, cares deeply about creating a positive experience for others, and does not shy away from difficult conversations.

As a wellness and recovery-based behavioral health services provider, our mission is to create positive changes in the lives of our clients. The values of hope, kindness, equity, belonging, and collaboration guide our organization’s culture.

This individual will work on a hybrid basis, expecting to be on-site at our Gilroy, CA headquarters 3 days per week. Occasional travel to our offices and facilities in San Jose and Morgan Hill is required. If this sounds exciting—and the job description below feels like a fit,we really hope you’ll consider joining us along this journey!

The Ideal Candidate Will Possess the Following Qualifications and Knowledge:

Did you know that research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications? Please understand that no one ever meets 100% of the capabilities. If much of this describes you, we encourage you to apply. This might be the right next role for you if you have:

Education and Experience:

• You care about creating positive experiences for others.
• 4+ years’ progressive experience in human resources with 2+ years of experience in an HR generalist, business partner role, or similar relevant experience.
• You have a thorough knowledge of human resources best practices, policies/procedures, and CA employment law.
• You have a background in navigating complex employee relations challenges with a human-centered approach while balancing business risk.
• You naturally approach human resources from an employee-centered and compassionate approach.
• You have led or mentored others.
• Ability to listen with intent, internally consult (know which questions to ask), challenge assumptions, identify root cause and recommend solutions that make sense for the business.
• Understanding talent management and the employee lifecycle.
• Strong organizational and time management abilities.
• Systems-minded and someone who leads with curiosity and seeks to understand the interconnection.
• Knowledge of and prior experience in applicable HRIS software, project management tracking and presentation tools (Microsoft Projects, Teams, SharePoint), and presentation tools (Canva, Zoom, and PowerPoint).
• Proficient with HR Systems, MS 365 Systems (Outlook, SharePoint, Teams) and other collaboration tools.
• Preferred advanced excel knowledge.
• You have a prior HR background in HRIS management, implementing HR processes and programs, and analyzing and presenting HR related data.
• You have strong project management and organizational skills and can successfully partner with various stakeholders.

License:

Possess a valid California driver’s license, current car insurance and a good driving record as documented by a DMV report and consistent with the Agency’s liability insurance requirements.

What You'll Be Doing in the role of HR Business Partner:

The following are examples of essential job duties for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned to support the program and Agency.

• Represent HR and act as key contact and resource for a broad range of HR matters.
• Partner in creating and sustaining the organizational culture where everyone is valued and included, fostering a sense of belonging in an environment where employees can reach their full potential.
• You’ll guide and counsel our management and staff with employee relations, performance management, policy understanding and compliance by leveraging subject matter knowledge of HR laws and best practices, as well as partnership and collaboration with in-house subject matter experts.
• Advise and manage employee relations matters and investigations through the lens of equity and emotional intelligence to ensure fairness and consistency, in alignment with our collective bargaining agreement.
• Partners with the recruitment team to develop and implement effective talent acquisition strategies that align with organizational goals.
• Provides support, coaching, and training to managers on leadership skill development and effectively managing within a union environment.
• Works cross-functionally with members of the HR, Recruitment, Training, and Program teams to create, improve, and execute department and org-wide initiatives.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Develop contract terms for new hires, promotions, and transfers.
• Provide HRIS system (Paycor) administration, reporting, audits, analytics, and employee record retention.
• Maintain the quality and consistency of HRIS database information; analyze current data processes and needs, make recommendations, and implement data system improvements.
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
• Proposes, publishes, and administers personnel policies.
• Performs detailed compensation analysis to support the annual merit process and updates to salary structures.
• Identifies, develops, and facilitates training for management and line staff.
• Lead and support large-scale cultural change initiatives and projects, promoting a diverse and inclusive workplace, and driving programs that enhance employee engagement and organizational culture.
• Supports labor relations by assisting with union-related activities such as contract interpretation, conducting thorough investigations and documentation, providing managers guidance on handling issues in a unionized environment, and participates in labor management meetings to foster a collaborative relationship.
• Develop data collection tools and strategies. Lead data analysis efforts and regularly provide data reports/presentations to stakeholders and recommend improvements as needed.
• Identify and collaboratively implement best practices to increase employee support, engagement, performance, retention, and advancement.
• Perform the full range of project management cycles including initiating, planning, executing, monitoring, and reporting of projects.
• Develop project plans, set objectives and metrics, and track progress to ensure projects are completed on time and within scope.
• Collaborate with external consultants and stakeholders.
• Respond to phone calls and emails within 24 hours on business days.
• Position may supervise, direct, assign, and review the work of subordinate staff.
• Performs other related duties as assigned.

Diversity, Equity, and Inclusion:

Community Solutions is deeply committed to diversity, equity, and inclusion. We are a team of dedicated professionals with backgrounds as diverse as the impact we achieve. We are committed to diversity in our workforce and equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We encourage candidates from all backgrounds to apply.

Working at Community Solutions:

Community Solutions offers a competitive and comprehensive pay rate of $80,000 - $95,000 annually, a generous employee benefits package, and encourages a strong work-life balance. We believe in supporting the whole person by providing:

• 100% of premiums paid by employer for full-time employees and eligible dependent children
• 403(b) Retirement Plan with 5% employer match
• 3-weeks paid vacation to start
• 13 paid holidays; 96 sick hours per year (inclusive of self-care/mental health days)
• Longevity bonuses
• Generous family medical leave for eligible employees
• Student Loan Forgiveness Program
• Staff learning and development and robust in-house training opportunities
• Employee-led Diversity, Equity, and Inclusion Resource Group

Physical Requirements:

Different positions may require specific physical capacities that must be met by an employee to successfully perform the essential functions of this position. Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.

Work Environment and Location:

This position is located within commutable distance to our Gilroy headquarters and is open to a hybrid work schedule, with occasional needs to be able to travel into our offices in San Jose and Morgan Hill.

Special Requirements:

• Must be able to meet and receive a criminal records clearance as required by specific programs, licensing regulations and Community Solutions practices.
• License: Possess a valid California driver’s license, current car insurance and a good driving record as documented by a DMV report and consistent with the Agency’s liability insurance requirements.
• Requires an automobile to perform routine job duties.

Note:This job description outlines primary duties, qualifications, and job scope, but is not intended to be a comprehensive description of job responsibilities. We expect each employee to offer their services wherever and whenever necessary to ensure the success of our endeavors.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently.

Candidates for this position must be legally authorized to work directly as an employee for any employer in the United States without visa sponsorship.

“ Thanks to the program, I left the ugly house I was living in that had two small windows for the 8 of us, dirt floors, broken windows, no door, and the toilet always clogging. Now my children and I have a nice apartment where we have more space, privacy, and carpet where we can be barefoot. ”

“ Thanks to the program, I left the ugly house I was living in that had two small windows for the 8 of us, dirt floors, broken windows, no door, and the toilet always clogging. Now my children and I have a nice apartment where we have more space, privacy, and carpet where we can be barefoot. ”

“Thanks to the program, I left the ugly house I was living in that had two small windows for the 8 of us, dirt floors, broken windows, no door, and the toilet always clogging. Now my children and I have a nice apartment where we have more space, privacy, and carpet where we can be barefoot. ”

“Thanks to the program, I left the ugly house I was living in that had two small windows for the 8 of us, dirt floors, broken windows, no door, and the toilet always clogging. Now my children and I have a nice apartment where we have more space, privacy, and carpet where we can be barefoot. ”

Teresa, age 38, Solutions to Violence Supportive Housing Program

“ At Community Solutions I met some wonderful women who helped me with my fears and helped me understand that I did not deserve to be abused by anyone. ”

“ At Community Solutions I met some wonderful women who helped me with my fears and helped me understand that I did not deserve to be abused by anyone. ”

Luz, age 50, Solutions to Violence

“ [Community Solutions] helped me with my problems and were there when I was having hard times. They have helped my family with a place to live and helped us pay some bills and buy some food when we needed it. ”

“ [Community Solutions] helped me with my problems and were there when I was having hard times. They have helped my family with a place to live and helped us pay some bills and buy some food when we needed it. ”

Serena, age 15, Child & Youth Behavioral Health

“ I cannot describe very well but all I know is that each day is getting better. Your program helps. ”

“ I cannot describe very well but all I know is that each day is getting better. Your program helps. ”

Jin, age 62, Adult Behavioral Health

“ Thanks to the program, I left the ugly house I was living in that had two small windows for the 8 of us, dirt floors, broken windows, no door, and the toilet always clogging. Now my children and I have a nice apartment where we have more space, privacy, and carpet where we can be barefoot. ”

“ Thanks to the program, I left the ugly house I was living in that had two small windows for the 8 of us, dirt floors, broken windows, no door, and the toilet always clogging. Now my children and I have a nice apartment where we have more space, privacy, and carpet where we can be barefoot. ”