Recovery Support Specialist

BayMark Health Services, Inc.; Salem (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision + 401(k)

Generous PTO

Growth opportunities

Job summary

Granite Recovery Centers in New Hampshire seeks a Recovery Support Specialist to provide 24-hour direct supervision and non-clinical support to residents during their stay. The role emphasizes accountability, policy adherence, and compassionate guidance to promote recovery.

The RSS will monitor client behavior, assist with admissions and discharges, transport to meetings and appointments, and document observations in the EMR while supporting a team-driven, recovery-focused environment.

Qualifications

• Requires valid driver’s license and ability to pass NH driving record checks.
• Must have a high school diploma or equivalent.
• Experience with 12-step recovery is a plus.
• Basic computer proficiency and ability to log information.

Responsibilities

• Meet deadlines and provide exemplary customer service.
• Direct supervision of clients at all times.
• Enforce policies and procedures.
• Observe medication administration and maintain logs.
• Work independently or with a team to complete tasks.
• Support clients using 12-step principles in real-life scenarios.
• Act as liaison between clients and clinicians.
• Support admissions and discharge processes including documentation.
• Attend groups, take notes, and log information in EMR.

Skills

Driver's license

NH background checks

Communication skills

Organization

Documentation

12-step recovery knowledge

Education

High School diploma or equivalent

Job description

Description

Position at Granite Recovery Centers

Full Time - Recovery Support Specialist

Our Recovery Support Staff team works hands-on with clients on a non-clinical basis throughout the duration of the clients stay. RSS is tasked with 24-hour direct supervision of clients, holding each client personally accountable through the enforcement of policy and procedure. RSS serves each client by offering growth opportunities, encouragement and support based upon the application of the 12 Steps into real life situations. Other RSS duties include the observation of client medication administration, transportation of clients to and from 12 Step meetings, medical appointments and the gym, documentation of observed behavioral issues and assisting in the new client admissions process.

Responsibilities

• Meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Direct supervision of clients
• Enforcement of policies and procedures
• Observe and supervise medication administration while maintaining accurate medication logs and records
• Ability to work independently or with a team and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Offer clients support based upon the application of the 12 Steps in real life situations
• Serve as an intermediate between clients and their clinicians
• Offering and implementing various growth opportunities
• Observe client behavior assessing whether it enhances or diminishes the recovery process
• Redirection of behavior which impedes the recovery process
• Directly involved with the admission process of a new client and the discharge process for clients, this includes doing a property search, a search of the client, completing all paperwork and uploading into the EMR and assisting the Admissions Coordinator
• Attending groups, taking notes and logging information into the EMR when necessary
• Transport clients to and from 12 step meetings
• Transport clients to and from medical appointments
• Transport clients for Admission as well as for dischargeDemonstrate and foster the company’s Mission, Vision and Values

Qualifications

• Valid driver’s license.
• Must pass State of New Hampshire driving record checks.
• High School diploma or equivalent.
• 12-step recovery knowledge a plus.
• Some computer proficiency
• Ability to lift up to 40 pounds with or without reasonable accommodation.
• Ability to follow and complete a task list on a daily basis.
• Excellent organization and prioritization skills.
• Good written and verbal communication skills.
• Build and develop quality rapport with clientele whereby RSS may serve as a support system
• Documentation of observed behavioral issues and client interactions
• Prior work experience in a substance abuse facility a plus.
• Satisfactory drug screen and criminal background check

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here Is What You Can Expect From Us

Granite Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our New Hampshire center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.

Granite Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.