Recovery Supervisor

Healthlinc; Valparaiso (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

HealthLinc is seeking a Recovery Supervisor to oversee the mobile integrated response team and supervise certified peer recovery coaches. You will manage a small caseload and collaborate with law enforcement, hospitals, and community partners to connect patients with wraparound services.

The role requires experience with addiction and/or mental health, a HS diploma or GED, and the ability to coordinate intakes and recovery plans while documenting encounters in the EHR.

Qualifications

• HS Diploma or GED is required.
• Certified Recovery Coach or Peer Support Professional within six months of hire.
• Experience with addiction and/or mental health is required or lived experience is beneficial.
• Knowledge of methadone, buprenorphine and naltrexone used in community treatment.
• Supervisory experience is preferred but not mandatory.
• Strong communication and outreach skills with community partners are essential.

Responsibilities

• Oversee the mobile integrated response team (MIRT) and supervise peer recovery coaches.
• Provide recovery coaching to a small caseload.
• Develop referral pathways with law enforcement, hospitals, and community partners.
• Document patient encounters and maintain accurate EHR records.
• Coordinate intakes and recovery plans with patients and staff.
• Conduct Narcan training for patients and family members.
• Engage with HealthLinc leadership to remove barriers to recovery, such as housing and food insecurity.
• Attend team meetings to coordinate projects and improve services.

Skills

Supervisory experience

Communication skills

Outreach

Training/education

Discretion

Instructional ability

Cultural responsiveness

Education

HS Diploma/GED

Certified Recovery Coach/Peer Support Professional within 6 months

Tools

EHR (electronic health records)

Microsoft Office

Excel

Job description

As a Recovery Supervisor you will oversee the mobile integrated response team peer recovery support services. You will supervise certified peer recovery coaches/certified peer support professionals while managing a small caseload of individuals needing recovery coaching services. You will develop relationships and referral pathways with law enforcement, hospitals, community partners, healthcare services, criminal justice, and other stakeholders and ensure patients are receiving services that promote whole-person health and recovery.JOB RESPONSIBILITIES:Provides information, advice, and technical expertise to the MIRT team and supervises the peer recovery coaches on their team.Provide recovery coaching services to a small caseload.Works with referral partners to connect patients with wraparound services.Provides outreach, establishes relationships, and communicates with HealthLinc staff, community providers, case managers, probation officers, jail, hospital personnel, law enforcement, etc.Provides supervision to peer recovery coaches and associated caseloads.Attends team meetings to coordinate projects, review progress, and improve services.Use inclusive, culturally appropriate language and attitudes with all patients and staff.Coordinates intakes into the program.Co-develops recovery plans.Documents patient encounters and audits charts within the EHR.Works with recovery coaches, community partners, and HealthLinc leadership to bust barriers to recovery, like housing instability and food insecurity.Collaborates with HealthLinc’s primary care providers, integrated behavioral health therapists, community health workers, dentists, pharmacists, and other services to improve the patient’s physical, mental, and social health.Supports all pathways to recovery, including abstinence-based, MAT, and reduction in use.Provides Narcan training for patients and family members.All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.REQUIRED QUALIFICATIONS:Education/TrainingHS Diploma/GED.Either professional or lived experience with addiction and/or mental health.Certified Recovery Coach or Peer Support Professional within six months of hire.Must be knowledgeable on all three forms of treatment available in the community – methadone, buprenorphine, and naltrexone.ExperienceEither professional or lived experience with addiction and/or mental health requiredDetailed knowledge of MIRT Grant-provided through onboarding and trainingSupervisory experience preferredExperience working with community preferredExperience with home visits and direct patient care preferredAbility to exercise discretion in identifying and selecting from alternative courses of action preferredAbility to inform and guide others by applying professional principles of instruction preferredAbility to communicate effectively on an individual or group basis; includes ability to speak and write clearly preferredSkills/Job RequirementA valid driver’s license is required as driving and/or transportation will be required to attend medical appointments, job sites, social activities and other community resources with patients as needed.Technology SkillsOperate a multi-line phone system and other office equipment including printers, fax machines, etc.Basic software skills (Microsoft Office, online sources, etc.)Computer literacy and ability to work with new systems; previous experience with electronic health systems and Excel spreadsheets preferred