Recovery Coach

Collin County Mental Health Retardation Center; McKinney (TX); On-site; USD 19,000 - 26,000; Full time

Job summary

Collin County Mental Health Retardation Center is seeking a Recovery Coach in McKinney, TX. The role includes in-person, virtual, and community-based services to support recovery, with flexible hours and trauma-informed care.

Documentation is done via EHR/CMBHS, and the position involves coordinating with OSAR teams and service providers. Requirements include a high school diploma or GED and lived experience with mental health or substance use recovery.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Lived experience with mental health condition or substance use disorder.
• At least 1 year of continuous sobriety and self-directed recovery.
• Willing to share recovery story while maintaining boundaries.
• Pass criminal history check for peer certification and pre-employment drug screen.
• Preferred RSPS certification or ability to obtain within 6 months.
• Reliable transportation and valid driver's license.

Responsibilities

• Provide in-person, telehealth, or telephonic services daily for enrolled individuals.
• Facilitate individual sessions, recovery support groups, and community-based services.
• Identify needs and refer to housing, employment, health, and legal resources.
• Document services in EHR and CMBHS systems promptly and accurately.
• Build relationships with community agencies and maintain professional partnerships.
• Meet monthly with Peer Support Supervisor; ensure 6-month follow-up assessments.
• Ensure adherence to contract requirements and SAMHSA guidance.

Skills

Recovery process

Problem-solving

Mental health signs

Community resources

Self-help groups

MS Office / databases

Verbal & written communication

Education

High School Diploma or GED

Tools

Microsoft Office

EHR systems

Job description

Job DetailsJob Location: McKinney, TX 75069Position Type: Full TimeEducation Level: High SchoolSalary Range: $16.35 Hourly

This position’s responsibilities include in-person, virtual, telephone and community-based services such as individual and group sessions with the individual, their family members and/or significant others to address recovery issues and help keep them engaged in their recovery. The Recovery Coach will also assist with transportation to referral services or recovery meetings. The Recovery Coach will assist in identifying other barriers to the individual’s recovery and provide resources. Some examples include housing, food insecurity, employment, mental health, legal issues.

This position exemplifies service excellence by providing services with a trauma-informed and person-centered approach. The Recovery Coach will provide flexible hours of service based on the needs of individuals seeking support services. The Recovery Coach will document all services, outreach, engagement and follow-ups via EHR and CMBHS system as outlined by HHSC. Documentation will be completed in a timely manner and accurately to reflect services being provided. The Recovery Coach will track and document financial assistance provided to individuals and assist in reporting the required measures as outlined in the contract, if applicable.

This position practices good stewardship of resources by good utilization of workforce time, utilization of agency resources, leveraging of internal/external resources to meet the needs of the individual and creating value as a professional in knowledge, skills and abilities to perform these duties. Integrity is necessary to ensure adherence to the Texas Administrative Code, contracts, other applicable grants, and Lifepath Systems policies and procedures. This position will work closely with the Program Administrator for SUD services and Peer Support Supervisor to ensure adherence to contract requirements is being met.

The Recovery Coach will build positive relationships with community-facing agencies and always maintain professional relationships with all community stakeholders and partners. This position demonstrates professional conduct with providers, peers, leadership and other support teams at all times.

The Recovery Coach will be expected to work independently and collaboratively to maintain appropriate boundaries and foster better outcomes for individuals being served. This position through service delivery will assist in enhancing quality of life, resiliency and increased social connections through sustained engagement in long term recovery support services. This project will show improvement in measurable ways, which is central to LifePath Systems’ mission to serve as well as the purpose of this project.

Specific Targets: The Recovery Coach will provide in person, telehealth or telephonic contact daily for those individuals enrolled in recovery support services. The Recovery Coach will facilitate individual sessions, recovery support groups and community-based services to individuals on their caseload. Frequency of sessions will be based on individual need, and the Recovery Coach will be required to complete an assessment and recovery plan at the time of enrollment to identify the needs of the individual. The Recovery Coach will establish effective linkages with the OSAR team, substance use treatment providers, Texas Workforce Commission, other recovery support organizations, community-based organizations, and other sources of support within the Community by doing outreach and engagement with these entities. The Recovery Coach will attend community events to ensure information about recovery support services is available to community entities and to build those community partnerships. The Recovery Coach will enroll individuals in long-term coaching when the individual shows a need and willingness to participate in recovery support on a long-term basis. The Recovery Coach will keep track of documentation requirements and ensure 6-month follow-up assessments required by the contract are completed within the given timeframe. The Recovery Coach will follow SAMHSAs guidance on recovery and supports outlined in SAMHSAs Working Definition of Recovery and obtain guidance in peer supervision if necessary. The Recovery Coach will meet at a minimum once per month with the Peer Support Supervisor (PSS). Direct services are expected to be, at minimum, half of work time; documentation is to be completed within 48 hours of service.

QualificationsEducation, Training and Experience (including licensure and certification)

• Must be at least 18 years of age
• Must have a high school diploma or General Equivalency Diploma (GED)
• Must have lived experience with mental health condition, substance use disorder or both
• Must have at least 1 year of continuous sobriety and be able to demonstrate current self-directed recovery
• Must be willing to share their own recovery story with individuals seeking and receiving substance use treatment while maintaining appropriate professional boundaries
• Must be able to pass a criminal history check to obtain peer certification as well as pass a pre-employment drug screen.
• Preferred: Recovery Support Peer Specialists (RSPS) certification through the Texas Board of Certifications, valid and in good standing; if not a certified RSPS must be able to complete training and obtain certification within 6 months of hire
• Must have reliable transportation and a valid driver’s license.

• Hours will be flexible based on services being provided.
• Salary will be based on certification and training.

Knowledge, Skills, and Abilities

• Knowledge of the Recovery process and the ability to facilitate recovery
• Knowledge and skill to teach and engage in basic problem-solving strategies to support individuals in self-directed recovery.
• Knowledge of the signs and symptoms of mental illness
• Knowledge and skill sufficient to use community resources and may accompany and assist them in accessing these resources.
• Knowledge of how to establish and sustain self-help (mutual support) and educational groups by soliciting input from the individuals on their strengths and interests.
• Knowledge, experience, and proficiency in using standard Microsoft Office programs and systems databases.
• Strong professional verbal and written communication skills.