Recovery Specialist

Cozen O'Connor; Philadelphia (Philadelphia County); On-site; USD 75,000 - 85,000; Full time

Job summary

Cozen O'Connor's National Subrogation Services unit seeks an experienced Recovery Specialist to independently manage a portfolio of complex property subrogation claims from assignment through resolution. You will identify recovery opportunities, evaluate liability and damages, and develop strategies to maximize recoveries for clients.

The role emphasizes collaboration with legal counsel and internal stakeholders, plus guiding junior team members.

Qualifications

• 10+ years of experience in property claims, property subrogation, recoveries, or related field.
• Associate's or Bachelor's degree preferred, or equivalent industry experience.
• Knowledge of property claims, liability analysis, coverage issues, and subrogation principles.
• Experience handling commercial and residential property losses, large-loss claims, or complex recoveries.
• Familiarity with arbitration, mediation, litigation, or other recovery processes is a plus.
• Strong analytical, investigative, negotiation, and communication skills.
• Ability to review and interpret claim files, reports, estimates, contracts, and other materials.
• Excellent organizational skills and ability to manage multiple priorities.
• Sound judgment and strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office and claims management systems.
• Experience with IVOS or similar subrogation software preferred.
• Industry designations such as AIC, CPCU, ARM, or SCLA are a plus.

Responsibilities

• Manage a portfolio of property subrogation claims from assignment through resolution.
• Review claim files to evaluate liability, damages, recovery potential, and strategies.
• Investigate property losses and gather information to support recovery efforts.
• Review documentation including reports, estimates, invoices, contracts, photos, and more.
• Develop and implement recovery strategies to maximize client recoveries.
• Prepare demand packages and other recovery-related documents.
• Negotiate settlements with insurers, attorneys, contractors, and other responsible parties.
• Collaborate with legal counsel, SMEs, and internal stakeholders as needed.
• Maintain accurate claim files and documentation.
• Meet productivity, quality, and recovery objectives.
• Provide guidance to junior team members and assist with special projects.

Skills

Analytical skills

Negotiation skills

Communication skills

Investigative skills

Independent work

Education

Associate's or Bachelor's degree

Tools

IVOS

Microsoft Office

Claims management systems

Job description

Job Description National Subrogation Services (NSS) is seeking an experienced Recovery Specialist to join our team. This role is responsible for independently managing a portfolio of complex property subrogation claims from assignment through resolution, with a focus on identifying recovery opportunities, evaluating liability and damages, developing recovery strategies, and maximizing recoveries for clients.The ideal candidate is a claims professional with strong technical property claims knowledge, sound judgment, excellent analytical skills, and the ability to thrive in a fast-paced, recovery-focused environment. This position requires the ability to independently manage complex files, communicate effectively with internal and external stakeholders, and contribute to the continued success of the department.This position reports to the Recovery Supervisor.

Responsibilities

• Manage a portfolio of property subrogation claims from assignment through resolution.
• Review claim files to evaluate liability, damages, recovery potential, and appropriate recovery strategies.
• Investigate property losses and gather the information needed to support recovery efforts.
• Review claim documentation, including reports, estimates, invoices, contracts, photographs, and other supporting materials.
• Develop and implement recovery strategies to maximize recoveries for clients.
• Prepare demand packages and other recovery-related documentation.
• Pursue recovery opportunities through negotiation, arbitration, mediation, or litigation support when appropriate.
• Negotiate settlements with insurers, attorneys, contractors, and other responsible parties.
• Collaborate with legal counsel, subject matter experts, and internal stakeholders as needed.
• Maintain accurate claim files and file documentation.
• Meet productivity, quality, and recovery objectives.
• Provide guidance and support to junior team members when needed.
• Assist with special projects, process improvements, and departmental initiatives.
• Provide excellent service to clients and business partners.
• Perform other duties as assigned.

Qualifications

• 10+ years of experience in property claims, property subrogation, recoveries, or a related insurance field.
• Associate's or Bachelor's degree preferred, or equivalent industry experience.
• Knowledge of property claims, liability analysis, coverage issues, and subrogation principles.
• Experience handling commercial and residential property losses, large-loss claims, or complex recoveries preferred.
• Familiarity with arbitration, mediation, litigation, or other recovery processes is a plus.
• Strong analytical, investigative, negotiation, and communication skills.
• Ability to review and interpret claim files, reports, estimates, contracts, and other supporting documentation.
• Strong organizational skills and ability to manage multiple priorities.
• Sound judgment and strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office and claims management systems.
• Experience with IVOS or similar subrogation software preferred.
• Industry designations such as AIC, CPCU, ARM, or SCLA are a plus.

The salary range for this role is $75,000 - $85,000 and represents the Firm's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate's relevant experience, qualifications and location.

About Us

Known for its commitment to action and tangible results, Cozen O'Connor has rapidly grown to become one of North America's fastest-growing law firms. Offering full-service expertise in litigation, business law, and government relations, the firm serves a diverse clientele, including global Fortune 500 companies, growing middle-market firms, startups, and high-profile individuals. Established in 1970, Cozen O'Connor has more than 1,000 attorneys who help clients manage risk and make better business decisions. The firm counsels clients on their most sophisticated legal matters in all areas of the law, including litigation, corporate, and regulatory law. Representing a broad array of leading global corporations and middle market companies, Cozen O'Connor services its clients' needs through 35 offices across two continents. The firm is consistently ranked among the top 100 law firms in America and has received recognition from prestigious legal and business organizations such as Chambers & Partners, The American Lawyer, The Legal 500, and Best Lawyers. Cozen O'Connor is dedicated to excellence and strives to achieve the right results for its clients, no matter how complex or critical the legal challenges.

Cozen O'Connor is committed to fostering greater inclusion in the legal profession. We understand the organizational effectiveness that comes from welcoming and valuing differences within the firm, and we know that assembling a team with a breadth of perspectives and experience is necessary to provide the highest quality legal service. We encourage candidates to apply and join us in this effort. Cozen O'Connor actively welcomes applicants who have previously left the workforce and are looking to return to their careers. Gaps in experience are not penalized.

Cozen O'Connor is an Equal Opportunity Employer, including disabled and veterans.