Recovery Engagement Specialist

Mountainside Treatment Center; New York (NY); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefit package

Paid Time Off

401(k) with employer matching

Free meals while working on the Canaan

Job summary

Mountainside Treatment Center in New York, NY seeks a Recovery Engagement Specialist to provide compassionate support to clients and families, focusing on advocacy, care coordination, and peer-based guidance during recovery.

You will facilitate case management during Detox and Residential stays, assist with referrals, support transitions back to work or school, and help clients locate recovery resources, while documenting accurately in Aura and Salesforce.

Qualifications

• Bachelor’s degree in a related field preferred.
• Minimum of 2 years of experience and/or knowledge in substance use treatment.
• CARC Certification preferred.
• Valid Driver's License and clean driving record required.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational and time management skills.

Responsibilities

• Provide individualized support, education, and advocacy to clients and families.
• Serve in a peer support role, offering lived-experience guidance.
• Facilitate case management during Detox and Residential stays.
• Assist with referrals to appropriate levels of care and support transitions.
• Facilitate crisis interventions when clinically appropriate.
• Support transitions back to work, home, or school with continuing care.
• Assist clients in locating recovery-based resources and community services.
• Collaborate with families and recommend family treatment resources.
• Coordinate with collateral supports to address each client’s needs.
• Communicate updates to the treatment team and document accurately.
• Counsel and educate family members on how to support their loved one.
• Provide client transportation when appropriate.
• Monitor progress and adjust support services as needed.
• Maintain documentation in Aura and Salesforce.

Skills

Communication

Care coordination

Peer support

Time management

Education

Bachelor's degree preferred

Tools

Aura

Salesforce

Job description

Description

Recovery Engagement Specialist

New York, NY

About the Position:

This role provides unwavering, compassionate support to clients and their families during some of the most challenging moments in the recovery process. The position focuses on advocacy, care coordination, and peer-based support to promote sustainable, long-term recovery outcomes.

Schedule:

Monday - Friday: 8:00 am - 4:30 pm

Flexibility to work hours outside of this schedule is required due to the nature of the role and client needs.

Your Role:

• Provide individualized support, education, and advocacy to clients and their families throughout the recovery process
• Serve in a peer support role, offering lived-experience-informed guidance and encouragement
• Facilitate case management for clients during Detox and Residential treatment stays
• Assist with referrals to the appropriate level of care and support clients and families through care transitions
• Facilitate crisis interventions when clinically appropriate
• Support clients in transitioning back to work, home, or school while implementing Mountainside’s continuing care recommendations
• Assist clients in locating recovery-based and personal resources, including AA/NA meetings, Al-Anon, therapy, and community services
• Collaborate with families to support their own recovery and recommend family treatment resources as needed.
• Coordinate with collateral supports to address each client’s unique needs
• Communicate timely updates and pertinent information to the treatment team
• Counsel and educate family members on how to effectively support their loved one
• Provide client transportation when appropriate
• Monitor client progress and adjust support services as recovery needs evolve
• Maintain accurate, timely documentation in Aura and Salesforce in accordance with documentation standards
• Uphold Mountainside’s Best-in-Class service standards, values, and policies
• Participate in required trainings and complete additional duties as assigned

Qualifications:

• Bachelor’s Degree in a related field preferred
• Minimum of 2 years of experience and/or knowledge in substance use treatment
• CARC Certification preferred
• Valid Drivers License and Clean Driving Record required
• Ability to work both independently and collaboratively in a fast-paced environment
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• High level of cultural competency with sensitivity to addiction, socioeconomic factors, and diverse populations

Compensation:

The base rate of pay for this position is $68,000 - $75,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits:

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays, including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working on the Canaan campus
• Monthly $100.00 wellness reimbursement to support self-care, prevent burnout, and reduce compassion fatigue

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.

Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.

Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

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