Recovery Coordinator

Life Time Inc.; Wheat Ridge (CO); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Subsidized membership

Product/service discounts

401(k) with company match

Training and professional development

Paid sick leave

Zusammenfassung

Life Time Inc. is seeking a LT Recovery Coordinator in Wheat Ridge, CO. The role focuses on delivering top-tier customer service, managing the LT Recovery space, and supporting Life Clinic operations.

You will greet members, maintain client accounts, and ensure smooth day-to-day activities of the recovery services. The position requires high school completion, office experience, and knowledge of fitness and program design.

Qualifikationen

• High School Diploma or GED required.
• Office management experience or related role preferred.
• Knowledge or certification in Exercise and sport science.
• Knowledge of fitness, cardiovascular training, nutrition and program design.
• Customer service experience.
• Subject to work holidays and weekends.
• Ability to perform an aerobic activity for the duration of a class and lift up to 50 pounds.

Aufgaben

• Open and close the LT Recovery Space and maintain daily operations.
• Answer calls, check in/out members, book appointments, manage client files and payments.
• Engage members, provide excellent customer service, coordinate LT Recovery events and assist in equipment setup.

Kenntnisse

Customer Service

Office Management

Exercise & Sport Science

Fitness & Program Design

Scheduling

Ausbildung

High School Diploma or GED

Certification in Exercise & Sport Science

Jobbeschreibung

Position Summary

The LT Recovery Coordinator delivers the highest customer service to all members and guests through professional greetings, account Maintenance, and extensive, knowledge on LT Recovery products and services. In addition, maintains the day by day operations of the LT Recovery space and client accounts. The position Holder must anticipate member needs and interests regarding LT Recovery Products and Services. The LT Recovery Coordinator maximizes scheduling productivity and assist the Life Clinic Coordinator when needed.

Position Summary

The LT Recovery Coordinator delivers the highest customer service to all members and guests through professional greetings, account Maintenance, and extensive, knowledge on LT Recovery products and services. In addition, maintains the day by day operations of the LT Recovery space and client accounts. The position Holder must anticipate member needs and interests regarding LT Recovery Products and Services. The LT Recovery Coordinator maximizes scheduling productivity and assist the Life Clinic Coordinator when needed.

Job Duties And Responsibilities

• LT Recovery Daily Operations -Open and Closes the LT Recovery Space - Maintains cleaning schedule and turns into Personal training Manager daily. - Ensures all equipment, products are "Like New" and submits work orders if needed of repair or fixing. - Orders supplies for LT Recovery Space - Knowledge on Products/Services offered within LT recovery
• LT Recovery Front Desk Operations - Answers all LT Recovery phone calls and checks voice messages daily. - Checks Members in and Out for all LT Recovery Services. - Schedules clients for appointments for LT Recovery Services. - Uses Professional Email daily for Professional communication. - Process Client paperwork, and client file management with care. - Process Transactions payments for products and services for LT Recovery Services. - Expert in Client accounts and management of clients’ accounts.
• Member Engagement - Greets and checks in members with a warm and professional greeting. - Excellent customer service skills, while developing relationship with members, clients and guests. Ownership of LT Recovery Events and communication to team members and members regarding LT Recovery. - Member/client assist on setup equipment.

Position Requirements

• High School Diploma or GED
• Office Management or Experience
• Knowledge or certification in Exercise and sport science
• Knowledge of fitness, cardiovascular training, nutrition and program design
• Customer Service Experience
• Subject to work holidays and weekends
• Ability to perform an aerobic activity for the duration of a class and be able to bend, stand, reach, climb and lift up to 50 pounds

Preferred Requirements

• Clinic office or customer service based job experiences

Pay

This is an hourly position with wages starting at $14.75 and pays up to $17.75, based on experience and qualifications.

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.