Recovery Coaching Program Assistant (Corrections)

Full Circle Recovery Community Centers; Des Moines (IA); On-site; USD 38,000 - 44,000; Full time

Job summary

Full Circle Recovery Community Centers seeks a Corrections Recovery Program Assistant in Des Moines, IA. This 40-hour, non-exempt role supports the Corrections Recovery Coaching Program with administrative duties, participant engagement, and resource navigation for individuals in correctional settings.

You will manage communications, maintain records, and coordinate services, while collaborating with staff and community partners to build recovery capital and ensure program success.

Qualifications

• Lived experience in recovery and/or criminal justice encouraged; court supervision must be completed prior to employment.
• Must complete CCAR Recovery Coach Academy and Ethical Considerations within six months of hire.
• Strong understanding of opioid use disorder, harm reduction, recovery capital, and recovery pathways preferred.
• Excellent communication and interpersonal skills.
• Independent, trustworthy, dependable, and responsible.
• Ability to work with diverse populations; empathetic listening.
• Proficient in Microsoft Office, Zoom, and data entry.
• Valid driver’s license, good driving record, and reliable transportation.

Responsibilities

• Provide administrative and program support for the Corrections Recovery Coaching Program.
• Act as a primary contact for incarcerated individuals seeking recovery coaching and document requests.
• Route calls and messages to appropriate staff; maintain confidential communication with recoverees and partners.
• Correspond with incarcerated individuals via CorrLinks and provide recovery-oriented support when appropriate.
• Navigate community resources, build partnerships, and facilitate referrals based on needs.
• Maintain waitlists, monitor program emails/voicemails, and track participant status.
• Engage in ongoing training and practice self-care and professional development.
• Perform other duties as assigned and ensure OSHA standards are met.

Skills

Empathy

Communication

Team collaboration

Cultural competence

Listening

Education

CCAR Recovery Coach Academy completion

Ethical Considerations for Recovery Coaches completion

Tools

Microsoft Office

Zoom

Data entry

Job description

Full Circle Recovery Community Centers seeks a Corrections Recovery Program Assistant in Des Moines, IA. This 40-hour, non-exempt role supports the Corrections Recovery Coaching Program with administrative duties, participant engagement, and resource navigation for individuals in correctional settings.

You will manage communications, maintain records, and coordinate services, while collaborating with staff and community partners to build recovery capital and ensure program success.