Recovery Coach

Southwest Network Company Brand; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

HSA/FSAs

Paid time off

Job summary

Southwest Network is seeking a dedicated team member to support adults with serious mental illness in recovery. You will help clients set goals, advocate for needed services, and build social skills for employment and community engagement.

You will also assist clinical staff by identifying recovery‑friendly settings and contributing your insights into what supports successful recovery and wellness.

Qualifications

• Must have high school diploma or equivalency.
• Current or former recipient of Maricopa County behavioral health services with at least 1 year in recovery.
• Must maintain CPR, First Aid and Therapeutic Options certifications.
• Must have a valid Arizona driver’s license.
• Must be at least 21 years old.

Responsibilities

• Help members combat negative self-talk and overcome fears, set and achieve goals.
• Assist clinical staff in identifying recovery‑friendly environments and opportunities.

Skills

Customer service

Communication skills

Organization & problem solving

Office equipment proficiency

Typing 25–40 WPM

Education

High school diploma or equivalency

1+ year in recovery (Maricopa County BH services)

CPR, First Aid, Therapeutic Options cert.

Arizona driver's license

Must be 21+ years old

Tools

Microsoft Office

Job description

Description

Come and join the AMAZING Southwest Network Team so you can experience this great opportunity. Locations available throughout Maricopa County!

Our members will look to you to help combat negative self-talk, overcome fears, solve problems, and articulate, set and accomplish goals. You’ll teach them to advocate for the services they want and/or need and help them build social skills that will enhance their chances for employment or meaningful community activities.

You’ll also assist the clinical staff in identifying program environments that are conducive to recovery, lending your unique insights into mental illness and what makes recovery possible.

REQUIREMENTS

Education, Certification, and Experience Requirements

• Must possess a high school or equivalency diploma.
• Must be a current or prior recipient of Maricopa County behavioral health services with a minimum of one (1) year in recovery.
• Must maintain current CPR, First Aid, and Therapeutic Options certification.
• Must have and maintain a valid Arizona driver's license.
• Must be at least 21 years of age.

Knowledge, Ability, and Skills

• Must have the ability to maintain excellent member and family relationships and provide excellent customer service.
• Requires effective written, verbal and interpersonal communication skills.
• Ability to stay organized and have critical thinking, time management and problem solving skills are a must.
• Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.).
• Ability to type 25 to 40 WPM is preferred.
• Must be proficient in Microsoft Office software.

COMPENSATION and BENEFITS

• This position is offered at a fair, competitive salary.
• Medical, Dental, and Vision insurance.
• Health Savings and Flex Spending account options.
• Paid sick, vacation and holiday time (10 paid holidays per year!).
• Retirement plan (403b) with company match.
• Disability insurance.
• Basic life insurance with the option to purchase supplemental insurance.
• Employee Assistance Program and Employee Discounts.
• Family Medical Leave.
• Hearing Discount Program.
• Virta Prediabetes Reversal Program.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an equal opportunity employer.

ABOUT OUR ADULT SERVICES DIVISION

For adults with serious mental illness, recovery and success in life depends on good mental and physical health, as well as having satisfying relationships, safe housing, purpose in life, a sense of belonging, and hope for the future. We help people define their personal goals for recovery and manage their symptoms so they can achieve those goals. With our integrated health services, care and support, they discover strengths they didn’t know they had and are able to build futures filled with hope, meaning, and wellness.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.