Recovery Care & Aftercare Coordinator

Boca Recovery Center; Springfield (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans

Disability Coverage

Paid Time Off

Continuing Education & Professional

Development Opportunities

Job summary

Boca Recovery Center in Springfield, MA is seeking a compassionate Client Care Coordinator to support clients from admission through discharge, with a strong focus on aftercare planning, engagement, group facilitation, and collaboration across outreach, clinical, operations, and alumni teams.

You will help with AMA prevention, case management duties such as FMLA and disability documentation, and coordinate housing, transportation and employment resources to ensure a smooth transition to

Qualifications

• Associate’s degree in psychology or related field is required.
• 1-2 years of experience in behavioral health or substance use treatment setting preferred.
• Familiarity with aftercare planning, FMLA/disability documentation, and case management preferred.
• Strong interpersonal, communication, and documentation skills.
• Ability to work both independently and collaboratively within a multidisciplinary team.
• Knowledge of community resources and treatment continuum.
• Experience using Electronic Health Records (EHR) preferred.
• Group facilitation experience is a plus.

Responsibilities

• Aftercare & Discharge Planning: Develop and implement individualized aftercare plans with clients, families, and staff.
• Client Engagement & Support: Help clients navigate barriers to treatment and recovery and maintain supportive communication.
• Group Facilitation: Lead sessions focused on relapse prevention, life skills, and aftercare education.
• Case Management Support: Assist with FMLA, disability documentation, and coordination with employers/insurers.
• Team Coordination & Communication: Liaise across Clinical, Outreach, Alumni, and Operations teams; document in EHR.

Skills

Interpersonal communication

Documentation

Education

Associate’s Degree in Psychology, Social Work, Counseling, or related field

Job description

Boca Recovery Center in Springfield, MA is seeking a compassionate Client Care Coordinator to support clients from admission through discharge, with a strong focus on aftercare planning, engagement, group facilitation, and collaboration across outreach, clinical, operations, and alumni teams.

You will help with AMA prevention, case management duties such as FMLA and disability documentation, and coordinate housing, transportation and employment resources to ensure a smooth transition to