Recovery Analyst 1-2

State of Louisiana; Louisiana (MO, LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Louisiana Department of Health is seeking a SNAP Recovery Analyst to ensure overpayment claims are accurately and timely established for SNAP, FITAP, and KCSP programs. You’ll support program integrity and safeguard public funds while adhering to federal and state requirements.

The role emphasizes attention to detail, organizational skills, and the ability to handle complex case findings in a statewide setting.

Qualifications

• Four years of experience in social services; OR
• Six years of full-time work experience in any field plus one year in social services; OR
• A bachelor's degree plus one year of experience in social services; OR
• An advanced degree in social work, education, business, public, or health administration, or a social sciences field.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

• Review case information to identify and establish overpayment claims for SNAP, FITAP, and KCSP programs.
• Determine the applicable period and amount of overpayments based on case findings and program requirements.
• Monitor discovery dates and prioritize claims approaching established federal deadlines.
• Process and establish overpayment claims accurately and within required timeframes.
• Maintain complete and accurate documentation to support overpayment claims and recovery efforts.
• Ensure compliance with federal requirements while protecting state and federal funds and strengthening program integrity.
• Identify and share findings that support fraud prevention and improve the efficiency of benefit recovery efforts.

Skills

Communicating Effectively

Judgment skills

Critical Thinking

Ethics and Integrity

Adaptability

Policy & Procedures

Time Management

Education

Bachelor's degree or higher in related field

Advanced degree in social work, education, business, public/health administration or social sciences

Job description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Join the team as a SNAP Recovery Analyst and make a meaningful impact by ensuring overpayment claims are accurately and timely established for SNAP, FITAP, and KCSP programs. Your work will strengthen program integrity, protect public funds, support federal compliance, and help prevent fraud. If you’re detail-oriented, organized, and ready to play a key role in responsible stewardship of public resources, we encourage you to apply!

An ideal candidate should possess the following competencies:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions.
• Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
• Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.

Qualifications:

• Four years of experience in social services; OR
• Six years of full-time work experience in any field plus one year of experience in social services; OR
• A bachelor's degree plus one year of experience in social services; OR
• An advanced degree in social work, education, business, public, or health administration, or a social sciences field.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Review case information to identify and establish overpayment claims for SNAP, FITAP, and KCSP programs.
• Determine the applicable period and amount of overpayments based on case findings and program requirements.
• Monitor discovery dates and prioritize claims approaching established federal deadlines.
• Process and establish overpayment claims accurately and within required timeframes.
• Maintain complete and accurate documentation to support overpayment claims and recovery efforts.
• Ensure compliance with federal requirements while protecting state and federal funds and strengthening program integrity.
• Identify and share findings that support fraud prevention and improve the efficiency of benefit recovery efforts.

Position-Specific Details:

• Location: Medical Vendor Administration / SNAP Fraud & Recovery / Statewide
• Appointment Type: This position may be filled as aProbationary appointment, Promotional appointment, Job appointment (temporary appointment that may last up to 48 months), or Detail to Special Duty
• Cost Center: 3052130100
• Position Number(s): 50689388
• Career Progression: This position may be filled as a Recovery Analyst 1 or 2determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

Contact Information:

Samantha Johnson

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.