Records Support Technician 1

Primepoint, LLC; Lambertville (NJ); On-site; USD 44,000 - 59,000; Full time

Benefits offered by this job

Health and wellness coverage

Retirement and deferred compensation

Paid time off and leave

Tuition assistance

Job summary

Mercer County is seeking a detail-oriented Records Support Technician to join the Records Division. The role supports the facility's operations by processing, maintaining, securing, and retrieving confidential inmate and administrative records in a fast-paced environment.

Responsibilities include filing, scanning, indexing, and responding to routine inquiries while upholding strict confidentiality and working within established procedures.

Qualifications

• Highschool diploma or equivalent; prior clerical/records experience preferred but not required.
• Knowledge of records management practices and filing systems.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency with Microsoft Office and computer applications.

Responsibilities

• Receive, review, and file records and related documents.
• Maintain confidential inmate, legal, and administrative records.
• Retrieve records on authorized requests while ensuring confidentiality.
• Scan, index, organize, and electronically maintain records.

Skills

Records management

Office procedures

Confidentiality

Attention to detail

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

DEPARTMENT:

Mercer County Correction Center –Records

SALARY:

$44,321 – $59,453

LOCATION:

Lambertville, NJ

SCHEDULE:

During the training period, theschedule is 8:30 AM – 4:30 PM. Following the training period, employeesmay be assigned to an alternate shift based on operational needs. Off-hoursshift schedule is to be determined.

REPORTSTO:

VACANCIES:

3

POSITIONOVERVIEW:

The MercerCounty Correction Center is seeking detail-oriented and organized RecordsSupport Technician 1 candidates to join the Records Division. This positionperforms a variety of clerical and records management duties in support of thefacility's operations, ensuring the accurate processing, maintenance, security,and retrieval of confidential inmate, legal, and administrative records.

Working ina secure correctional environment, the Records Support Technician plays animportant role in maintaining the integrity of facility records while providingadministrative support to correctional staff, law enforcement agencies, thecourts, and other authorized entities. The ideal candidate is organized,dependable, and committed to maintaining accuracy and confidentiality in a fast-paced office environment.

ESSENTIALDUTIES AND RESPONSIBILITIES:

Responsibilitiesinclude, but are not limited to:

• Receive, review, sort,process, and file records, documents, forms, and correspondence inaccordance with established procedures.
• Maintain confidential inmate,legal, administrative, and correctional records using established filingand records management systems.
• Retrieve records anddocumentation upon authorized request while ensuring compliance withapplicable confidentiality requirements.
• Scan, index, organize, andelectronically maintain records utilizing computerized document managementand records systems.
• Assign identification numbers,codes, and other indexing information to facilitate accuraterecordkeeping.
• Prepare records for scanning,archiving, storage, or other records retention processes.
• Enter, retrieve, verify, andupdate information within computerized records management systems.
• Respond to routine telephonecalls, emails, and in-person inquiries while directing more complexmatters to appropriate personnel.
• Perform general clericalduties, including copying, scanning, sorting mail, preparingcorrespondence, and maintaining office files.
• Operate office equipmentincluding scanners, copiers, printers, fax machines, and other officetechnology.
• Maintain logs, reports, andother documentation related to records processing activities.
• Assist law enforcementpersonnel and authorized agencies with records requests in accordance withapplicable laws, policies, and procedures.
• Maintain strictconfidentiality of sensitive correctional, legal, and personnelinformation.
• Perform other related dutiesas assigned.

EDUCATIONAND EXPERIENCE:

Highschool diploma or equivalent preferred.

Previousclerical, records management, administrative support, or office experience ispreferred but not required.

LICENSES/CERTIFICATIONS:

• Possession of a valid NewJersey driver's license may be required depending on operational needs.
• Ability to successfully workwithin a secure correctional environment and maintain confidentiality ofsensitive information.

KNOWLEDGE,SKILLS, AND ABILITIES:

• Knowledge of general officeprocedures, records management practices, and filing systems.
• Knowledge of alphabetical,numerical, and alphanumeric filing methods.
• Ability to accurately process,organize, retrieve, and maintain confidential records.
• Ability to operate computers,scanners, copiers, and other office equipment.
• Ability to utilize electronicrecords management systems and other computerized information systems.
• Strong organizational skillswith exceptional attention to detail.
• Ability to understand andfollow oral and written instructions.
• Ability to communicateprofessionally and effectively with correctional staff, law enforcementagencies, court personnel, County employees, and the public.
• Ability to maintainconfidentiality while exercising sound judgment and professionalism.
• Proficiency in MicrosoftOffice Suite and general computer applications is preferred.

BENEFITSOF WORKING WITH MERCER COUNTY:

MercerCounty is proud to offer a comprehensive benefits package that supports thehealth, financial security, and professional development of our employees.Benefits include:

• Access to health and wellnesscoverage
• Retirement and deferredcompensation plans
• Generous paid time off andleave programs
• Ongoing training and tuitionassistance

Mercer County EEO/ Civil Service Statement & Residency Requirements :

Mercer County is an Equal Opportunity Employer, committed to fostering a diverse, inclusive, and accessible workplace. We provide equal employment opportunities to all individuals regardless of race, creed, color, national origin, nationality, ancestry, age, sex, gender, pregnancy, marital status, civil union status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, disability, or any other protected characteristic under federal, state, or local law.

As a Civil Service employer under the State of New Jersey, all candidates must comply with New Jersey Civil Service Commission regulations and guidelines. Mercer County residency is required. Non-residents must establish residency within one (1) year of employment.

Mercer County is also committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable state laws, specifically in accordance with the New Jersey State Policy Prohibiting Discrimination in the Workplace .