Records Supervisor - Law Firm

Opensity Solutions; Washington (District of Columbia); On-site; USD 45,460 - 64,747; Full time

Job summary

Opensity Solutions is seeking a Records Supervisor to lead day-to-day records operations in our Washington, DC offices. This hands-on supervisory role combines detailed records management with team leadership of 3–5 associates.

You will ensure classification, storage, retention, and disposition of physical and electronic records, while safeguarding confidential information and driving process improvements. A background in records management, privacy compliance, and familiarity with systems like

Qualifications

• 2–3+ years of experience in records management or information governance.
• Supervisory or team leadership experience required.
• Familiarity with records governance and privacy regulations.
• Experience supporting matter mobility initiatives (preferred).
• Proficiency with Microsoft Office and electronic filing systems.

Responsibilities

• Lead and support daily records management activities including classification, storage, retrieval, retention, and disposition.
• Maintain and optimize records systems for accuracy, accessibility, and efficiency.
• Manage inventories, file transfers, offsite storage, and archiving processes.
• Ensure proper handling of confidential information and data protection standards.
• Prepare reports on records activity and performance metrics.
• Train and develop a small team of 3–5 associates.
• Partner with legal, compliance, and operations on audits and process improvements.

Skills

Leadership

Records management

Communication

Attention to detail

MS Office

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

FileTrail

LegalKEY

iComply

iManage

Job description

## Records Supervisor - Law FirmApplyremote type: Onsitelocations: USA-Washington DCtime type: Full timeposted on: Posted Todayjob requisition id: R-01177Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. Opensity Solutions is seeking a **Records Supervisor** to lead and actively participate in day-to-day records operations within our client environments. This is a **hands-on, working supervisor role**—ideal for a leader who thrives in the details while guiding a small, high-performing team.In this role, you will oversee the organization, maintenance, security, and lifecycle management of both physical and electronic records. You’ll play a critical role in ensuring compliance, driving operational excellence, and delivering high-quality service while directly supporting records workflows alongside your team.**What You’ll Do****Lead & Execute Records Operations*** Oversee and actively support daily records management activities including classification, storage, retrieval, retention, and disposition* Maintain and optimize records systems to ensure accuracy, accessibility, and efficiency* Manage inventories, file transfers, offsite storage, and archiving processes* Ensure proper handling and protection of confidential and sensitive information**Supervise & Develop a Small Team*** Lead a team of 3–5 records associates, providing hands-on guidance, coaching, and mentorship* Assign and prioritize workloads to ensure timely and accurate completion of tasks* Train and cross-train team members to build capability and consistency* Monitor performance, productivity, and service quality while fostering accountability and engagement**Drive Compliance & Quality*** Ensure adherence to records retention schedules, privacy regulations, and data protection standards* Conduct audits and quality reviews to maintain accuracy and compliance* Partner with legal, compliance, and operations teams on audits and process improvements* Implement corrective actions and continuously improve workflows and procedures**Support Operations & Reporting*** Prepare and maintain reports on records activity, inventory, and performance metrics* Maintain accurate documentation for audits and operational tracking* Contribute to process improvement initiatives, digitization efforts, and special projects* Stay current on records management best practices and information governance standards**What You Bring*** Prior experience **leading a team of at least 3–5 employees** in a records, document control, or operational environment* Strong working knowledge of records management principles, retention, and compliance standards* Proven ability to balance **hands-on execution with team leadership responsibilities*** Experience supporting **matter mobility initiatives** within legal or corporate environments preferred* Familiarity with records and information governance systems such as **FileTrail, LegalKEY, iComply, and iManage** strongly preferred* Exceptional attention to detail, organization, and problem-solving skills* Strong communication skills with a customer-focused mindset* Ability to manage multiple priorities in a fast-paced, service-driven environment* Proficiency with Microsoft Office and records management or electronic filing systems**Qualifications*** High school diploma or equivalent required; associate or bachelor’s degree preferred* 2–3+ years of experience in records management, information governance, or related operations* Supervisory or team leadership experience required* Relevant certifications (records management, compliance, or information governance) are a plusThe Compensation range for this role is up to $40.00/hr. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.