Records Specialist, Sheriff's Office

Deschutes County; Bend (OR); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Health plan

On-site clinic

Pharmacy

Wellness services

Life insurance

Retirement (PERS)

Paid time-off

Professional development opportunities

Job summary

Deschutes County in Central Oregon is seeking a Records Specialist for the Patrol Records Unit. You will maintain confidential records, process documents, handle correspondence and assist the public with professional service in sometimes stressful situations.

The role requires careful attention to detail, strong customer service and the ability to work across multiple offices; driving is required, and LEDS certification is preferred or obtainable within 60 days.

Qualifications

• Three years of progressively responsible administrative and customer service experience.
• Equivalent combination of training, education and experience accepted.
• Must pass driving record review and criminal background checks.

Responsibilities

• Creating and maintaining records in compliance with all state and federal requirements.
• Establish and maintain effective working relationships with other employees, other agency staff, and with citizens from varied racial, ethnic, and economic backgrounds.
• Provide information and assistance to internal and external customers.

Skills

Excellent customer service skills

Proficiency with computers, databases,

Ability to interpret and apply laws/p 

Education

Three years of progressively responsible administrative and customer service experience

Equivalent combination of training, education and experience

Tools

LEDS Certification

Job description

ABOUT THE SHERIFF’S OFFICE:

The Deschutes County Sheriff's Office is a full-service agency that oversees the Adult Jail, provides Patrol, Criminal Investigations, Civil Process and Search and Rescue operations. Special units include SWAT, Marine Patrol, ATV Patrol, and Forest Patrol, along with five K9 teams. Founded in 1916 and today led by Sheriff Ty Rupert, the Deschutes County Sheriff's Office serves over 200,000 residents in Deschutes County.

ABOUT THE COUNTY:

We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices.

Locatedin the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.

We hope you’ll consider joining our talented team.

ABOUT THE JOB

The Deschutes County Sheriff's Office is accepting applications for a full-time Records Specialist assigned to the Patrol Records Unit. This position provides specialized administrative and customer service support for the Deschutes County Sheriff's Office. Duties include maintaining confidential records in compliance with state and federal requirements; preparing and processing documents, correspondence, payments, fees, and reports; entering and verifying database information; managing mail and phone communications; and assisting customers at the reception desk. The position requires sound judgment, attention to detail, and the ability to provide professional service in sometimes stressful situations at times with confidential, sensitive law enforcement and legal information and serves both internal staff and members of the public.

This position may be assigned to work in Bend, La Pine, or Sisters depending on Sheriff's Office needs.

Key Responsibilities:

• Creating and maintaining records in compliance with all state and federal requirements.
• Establish and maintain effective working relationships with other employees, other agency staff, and with citizens from varied racial, ethnic, and economic backgrounds.
• Provide information and assistance to internal and external customers.

What You Will Bring

Knowledge of or experience with:

• Excellent customer service skills, including the ability to remain professional in stressful or confrontational situations.
• Proficiency using computers, databases, and standard office software.
• Ability to interpret and apply policies, procedures, statutes, rules, and regulations.

Skill in:

• Strong attention to detail and the ability to accurately process high-volume records and legal documents.
• Sound judgment, discretion, and the ability to maintain confidentiality.
• Ability to establish and maintain cooperative working relationships with the public, law-enforcement personnel, court personnel, and County staff.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function.

Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.

Review the full job description by clicking HERE. $28.1403 to $37.6949 per hour. Excellent County benefit package when eligible. This union‑represented position is available immediately.

Attention all candidates: please make sure your application includes all job history, education, training, certifications, licenses, and other relevant experience, as this information will be used to determine your starting salary range in accordance with Oregon Pay Equity. Resumes will not be reviewed.

BENEFITS:

Our robust health plan is offered at a minimal cost of $100 per month for employee only or $121 per month for employee plus dependents, which includes an innovative on‑site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time‑off and professional development opportunities. Please click HERE for full benefit details.

• Three (3) years of progressively responsible administrative and customer service experience;
• OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job.

Preferred Qualifications:

• Prior experience working in a law enforcement setting or law enforcement experience.
• Law Enforcement Data System (LEDS) Certification or experience.

Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre‑employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended.

Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions.

Must pass a pre‑qualifying driving record review and criminal history background.

• A current driver's license and the state of origin are required. Candidates who wish to be considered for this position must include an accurate driver's license number and state of origin on their application under the Personal Information section.
• A successful candidate who receives a conditional job offer will complete a full background investigation and interview.
• Must be LEDS certified or have the ability to become LEDS certified within 60 days of hire date.