Operations Manager, Community Development

Deschutes County; Bend (OR); On-site; USD 107,000 - 144,000; Full time

Benefits offered by this job

On-site clinic

PERS retirement

Paid time off

Job summary

Deschutes County seeks a Community Development Operations Manager to oversee the Coordinated Services and Code Enforcement divisions, guiding policy, task delegation, and staff management.

You will partner with IT to maintain ePermitting, GIS mapping, and application databases while supporting the Director and related divisions in developing performance measures and communicating operational issues.

Qualifications

• Bachelor’s degree required in business/public/ops/organizational mgmt or related field.
• Five years of relevant experience, including managerial experience.
• Equivalent combination of training, education and experience considered.

Responsibilities

• Direct supervision of Coordinated Services and Code Enforcement divisions and leadership of two Systems Analysts.
• Technology liaison coordinating with IT for departmental software like ePermitting, GIS mapping, and databases.
• Provide administrative support to Director and related divisions; develop performance measures and maintain records.

Skills

Supervisory skills

Budgeting

HR regulations

Communication

Data analysis

Project management

Team collaboration

Education

Bachelor’s Degree in Business Administration, Public Administration, Operations Management, Organizational Management, or related field

Tools

ePermitting

GIS mapping

Database management

Job description

ABOUT THE DEPARTMENT:

The Community Development Department (CDD) facilitates orderly growth and development in Deschutes County through coordinated programs of Building Safety, Code Enforcement, Coordinated Services, Onsite Wastewater, Planning, and education and service to the public.

ABOUT THE COUNTY:

We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices.

Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.

We hope you’ll consider joining our talented team.

ABOUT THE JOB:

Under the direction of the CDD Director, the Community Development Operations Manager is responsible for overseeing the Coordinated Services, Code Enforcement Divisions and two Systems Analysts. The position is responsible for policy development, task delegation, and employee management. Additionally, the Operations Manager provides advanced support for complex operation issues and plays a key role in developing procedures for the department.

Key Responsibilities:

• Direct Supervision: Performs professional, administrative, operational-level management for the Coordinated Services and Code Enforcement Divisions. Directly supervises a Code Enforcement Supervisor, Coordinated Services Supervisor, and two Systems Analysts.
• Technology Liaison: Partners with CDD’s Systems Analysts and engages the Information Technology Department as the department’s liaison to oversee maintenance, upgrades, and implementation of departmental software such as ePermitting, GIS mapping, website updates, and application management databases.
• Strategic Collaboration: Provides administrative support to the Director and Building Safety, Onsite Wastewater, and Planning Divisions. Develops performance measures, operational statistics, work plans, and recommendations; maintains accurate operational records; and ensures timely communication of operational, technical, safety, legal, and financial issues to CDD staff and other County departments.

What You Will Bring:

Knowledge of or experience with:

• Supervisory principles, practices, and techniques.
• Organizational or departmental operations, services, and policies.
• General office procedures and protocols.
• Budgeting principles, financial rules, regulations, laws, and procedures.
• Applicable federal, state, and local laws, codes, regulations, and ordinances.
• Recordkeeping principles and best practices.
• Principles of positive and effective communication to staff and customers.
• Human resources and risk management regulations, policies, and procedures.
• Modern office equipment, including computers and related software.
• Program development and administration principles.

Skills In:

• Relate well, communicate, and work effectively with a diverse group of stakeholders.
• Provide positive, professional, and effective communication to staff and customers.
• Participate in team meetings, requiring the ability to communicate effectively across various stakeholder groups and facilitate collaboration.
• Remain organized, manage multiple tasks, and work in a fast-paced environment with shifting priorities and deadlines.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function.

Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.

$9,627.66 to $12,901.99 per month for a 172.67 hour work month. Excellent County benefit package when eligible. This position is available immediately.

BENEFITS:

Our robust healthcare package covers medical, prescription, dental, and vision coverage at a minimal cost of $100 for employee only and $121 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities.

• Bachelor’s Degree in Business Administration, Public Administration, Operations Management, Organizational Management, or related field;
• AND five (5) years of relevant experience, including managerial experience;
• OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job.

Preferred Qualifications:

• Technical Literacy: Proven experience managing technical personnel.
• Skills: Project management, conflict resolution, mentoring, data analysis, and budgeting.

Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended.