Records Operations Supervisor - Akron

Roetzel-; Akron (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Roetzel & Andress is seeking a Records Operations Supervisor in Akron, OH to lead the firm's Records Department. The role focuses on day-to-day operations, quality control, and advancing records governance initiatives.

The ideal candidate has extensive experience in legal records and information governance, with strong organizational and training skills to guide staff and coordinate workflows across the firm.

Qualifications

• Five or more years of experience in legal records or information governance.
• Experience coordinating workflows or personnel in a legal records setting.
• Knowledge of retention, confidentiality, and information governance standards.

Responsibilities

• Oversee daily Records Department workflow and operations.
• Guide, train, and support Records personnel.
• Monitor workloads and ensure timely completion of responsibilities.
• Maintain quality standards for file maintenance, scanning, retrieval, storage, and destruction.
• Support records procedures, workflow improvements, and technology initiatives.
• Advise attorneys, legal assistants, and administrative staff on records matters.

Skills

Records management

Project coordination

Leadership

Governance/compliance

iManage/NetDocuments

Office Suite

Tools

iManage

NetDocuments

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Records Operations Supervisor – Akron, OH

Roetzel & Andress is pleased to present a new opportunity for an experienced, organized, and proactive Records Operations Supervisor to join our team. This position provides day-to-day operational leadership for the Firm's Records Department while helping support the continued evolution of our records management program.

We offer competitive compensation and excellent benefits.

Primary Responsibilities

• Oversee daily Records Department workflow and operations.


• Guide, train, and support Records personnel.


• Monitor workloads and ensure timely completion of responsibilities.


• Maintain quality standards for file maintenance, scanning, retrieval, storage, and destruction.


• Support records procedures, workflow improvements, and technology initiatives.


• Assist with records inventories, retention projects, and information governance initiatives.


• Apply attorney departure, file transfer, and records transition procedures.


• Partner with leadership to promote accountability and operational excellence.


• Advise attorneys, legal assistants, and administrative staff on records matters.

Skills, Qualifications & Educational Requirements

• Five or more years of experience in legal records, information governance, or a comparable environment.


• Experience coordinating workflows, projects, or personnel in a legal records setting.


• Knowledge of legal records management, retention practices, and confidentiality requirements.


• Strong organizational, analytical, communication, and problem-solving skills.


• Experience with document management systems, preferably iManage or NetDocuments.


• Proficiency with Microsoft Outlook, Word, Excel, Teams, and other business technologies.


• Strong attention to detail and commitment to quality.


• Ability to work independently, prioritize competing demands, and manage multiple projects.


• Ability to communicate effectively with attorneys, administrative professionals, and firm leadership.


• Ability to support change, implement processes, and promote technology adoption.


• Experience with records inventories, off-site storage, and paper-lite initiatives preferred.

Roetzel & Andress is an Equal Opportunity Employer.

Roetzel & Andress maintains a policy of non-discrimination and inclusion with respect to all employees and applicants for employment. All decisions as to employment with the Firm are governed solely on the basis of merit, competence, and qualifications, and are not influenced or informed in any manner by the employee’s or applicant’s race, color, religion, sex, age, national origin, ancestry, disability, marital or parental status, sexual orientation, gender identity, military status, veteran status, or any other basis prohibited by statute.