Records Management & Training Specialist II

CGS Federal; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, Vision

Life Insurance

401k

Flexible Spending Account (FSA)

Paid Time Off & holidays

Job summary

CGS Federal is seeking a Records Management Specialist II to provide administrative support for a large Federal agency initiative. The role focuses on managing records, maintaining data accuracy, and delivering training materials while supporting end-users with effective documentation processes.

Ideal candidates have strong customer service experience, organizational excellence, and the ability to adapt to new software tools.

Qualifications

• Experience in customer service with focus on client satisfaction.
• Background in records or data management and retrieval.
• Proficiency with current Windows versions and MS Office applications.
• Experience with electronic recordkeeping or document management platforms.
• Prior experience in training roles and developing instructional materials.

Skills

Customer service

Organizational skills

Technology adaptability

Training capabilities

Effective communication

Team-oriented with initiative

Education

College degree

Tools

Microsoft Windows

Microsoft Office Suite

Electronic recordkeeping systems

Job description

CGS Federal is seeking a Records Management Specialist II to provide administrative support for a large Federal agency initiative. The role focuses on managing records, maintaining data accuracy, and delivering training materials while supporting end-users with effective documentation processes.

Ideal candidates have strong customer service experience, organizational excellence, and the ability to adapt to new software tools.