Records Management Specialist II

CGS Federal (Contact Government Services); Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

CGS Federal seeks a Records Management Specialist to support a large federal agency initiative in Dallas, TX. The role emphasizes customer service, organizational skills, and the use of technology in managing electronic records and files. Candidates should have relevant experience and a college degree, along with the ability to adapt to new technological processes. CGS offers a supportive work environment and professional growth opportunities.

Benefits

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off and Holidays

Qualifications

• Previous experience in customer service focus on client satisfaction.
• Background in records management organizing and retrieving information.
• Experience in training roles designing and facilitating training modules.

Responsibilities

• Provide administrative support for federal agency initiative.
• Manage records, files, and data systematically and accurately.
• Deliver training materials and instructional content to colleagues.

Skills

Customer Service Excellence

Organizational Skills

Time Management

Adaptability with Technology

Effective Communication

Team Orientation

Education

College Degree

Tools

Microsoft Office Suite

Electronic Recordkeeping Systems

Job description

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

CGS Federal (Contact Government Services) provided pay range

This range is provided by CGS Federal (Contact Government Services). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45,000.00/yr - $65,000.00/yr

Employment Type: Full-Time, Mid-Level

Department: Office Support

CGS is seeking an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

• Customer Service Excellence: Demonstrated ability to interact professionally and effectively with a wide range of individuals, providing high-quality support, resolving issues promptly, and maintaining a positive and empathetic approach to service delivery
• Strong Organizational and Time Management Skills: Proven ability to manage records, files, and data systematically and accurately. Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment
• Adaptability with Technology: Comfortable working with electronic records systems and adapting quickly to new software or technological processes. A proactive attitude toward learning and implementing digital tools to enhance productivity
• Training and Development Capabilities: Experience delivering training to colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional content
• Effective Communication: Excellent written and verbal communication skills, especially in documenting procedures, communicating with team members, and supporting end-users or customers
• Team-Oriented with Independent Drive: A collaborative team player who can also work independently, take initiative, and contribute to continuous improvement efforts
  
  
  
  
  

Qualifications:

• Previous experience in a customer service role, with a strong focus on client satisfaction and support
• Background in records or data management, including organizing, maintaining, and retrieving information efficiently
• Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite)
• Experience with electronic recordkeeping systems or document management platforms
• Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials
  
  
  
  
  

Ideally, you will also have:

• College Degree
  
  
  
  
  

Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays
  
  
  
  
  

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: [e-mail]

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitality, Food and Beverage Services, and Retail

Referrals increase your chances of interviewing at CGS Federal (Contact Government Services) by 2x

Sign in to set job alerts for “Records Management Specialist” roles.

Dallas, TX $55,000.00-$75,000.00 1 month ago

Records Management Specialist II (Onsite)

Records Management Specialist III (Onsite)

Document Management Specialist- Hybrid Remote

Dallas, TX $31,061.33-$39,936.00 1 month ago

Dallas, TX $39,936.00-$57,685.00 1 month ago

Plano, TX $39,936.00-$57,685.00 1 month ago

Plano, TX $31,061.33-$39,936.00 1 month ago

Entry-Level Contact Center Job Openings (Immediately Hiring)

Entry-Level Contact Center Job Openings (Immediately Hiring)

Dallas, TX $24,752.00-$31,824.00 1 month ago

Entry-Level Contact Center Agent (Part-Time)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.