Records and Enrollment Technician I

National University; San Diego (CA); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading university is seeking a Records and Enrollment Technician I to manage student records and ensure compliance with policies. This remote position offers a salary range of $20.00 - $23.00 per hour, with full benefits. Ideal candidates will have strong organizational skills and experience in higher education settings.

Qualifications

• Minimum one year of office experience, preferably in higher education.
• Experience with file management and systems like Hyland OnBase and Brainware preferred.

Responsibilities

• Maintain student records, process transcripts and enrollment documents.
• Verify enrollment and degree status, ensuring compliance with FERPA policies.
• Respond to inquiries about student records and transcripts.

Skills

Attention to detail

Organization

Communication

Problem-solving

Education

Associate’s degree

Tools

Hyland OnBase

Brainware

Oracle CRM

SOAR PeopleSoft

Microsoft Office

Adobe Acrobat Pro

Job description

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Position Summary

This position is responsible for daily processes related to the Office of the Registrar and Student Records. The primary responsibilities include maintaining student records, processing transcripts and enrollment documents, verifying enrollment and degree status, and ensuring compliance with FERPA policies. The role also involves disseminating university policies and maintaining record integrity.

Compensation Range

Hourly: $20.00 - $23.00

Essential Functions

• Receive, review, and verify enrollment documents and transcripts; maintain logs and ensure timely processing using Hyland OnBase.
• Use Hyland Brainware for OCR review and accuracy checks.
• Upload scanned documents, update student information systems, and communicate with students and staff.
• Verify student files with National Student Clearinghouse.
• Maintain Grade and Attendance Rosters and assist faculty with grade posting.
• Respond to inquiries about student records, transcripts, and enrollment status, ensuring policy compliance.
• Process outgoing transcripts and enrollment verifications via Parchment.
• Coordinate attendance and grade roster updates, and assist with training faculty.

Requirements

• Associate’s degree or relevant experience preferred.
• Minimum one year of office experience, preferably in higher education.
• Experience with file management and systems like Hyland OnBase, Brainware, Oracle CRM, SOAR PeopleSoft preferred.

Skills and Competencies

• Attention to detail, organization, and accuracy.
• Ability to work independently and under deadlines.
• Good communication and problem-solving skills.
• Proficiency with Microsoft Office; experience with Adobe Acrobat Pro is a plus.

Additional Details

Location: Remote

Travel: None

Salary: Based on experience, within the specified range, with full benefits offered.

National University is committed to diversity and equal opportunity employment.