Reconditioning Center Service Advisor

Walser Automotive Group; Eagan (MN); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Career Growth & Advancement

Fertility & Adoption Assistance

Comprehensive Health Benefits

Life Insurance & 401(k) with Employer-

Employee Discounts

Employee Resource Groups

Community Involvement

Employee Assistance Program (EAP)

Referral Program

Job summary

Walser Automotive Group in Minnesota is hiring for a Recon Warehouse Associate to support vehicle inspections, sublet coordination, and RO write-ups. You will work in a team, follow safety policies, and help move vehicles through the service flow.

The role requires a high school diploma, strong computer skills, and a valid driver's license. Walser offers PTO, health benefits, 401(k) with employer match, tuition/assistance, and opportunities for advancement.

Qualifications

• High School Diploma, GED, or equivalent work experience.
• Proficient in MS Suite and computer skills.
• Strong communication skills both verbal and written.
• High level of detail orientation and accuracy.
• General automotive knowledge or willingness to learn.
• Proven team experience.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Fail vehicles that don’t pass inspection and ensure all fails in basket are complete by end of shift.
• Answer emails and calls regarding car status, items, etc.
• Check in/out vehicles returning from sublet or dealer preferences.
• Write up RO’s as technicians finish inspections and coordinate sublets.
• Follow safety policies and protect company assets.
• Uphold Walser core values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded.

Skills

Strong communication

Teamwork

Attention to detail

Automotive knowledge

Valid driver's license

Education

High School Diploma or GED

Tools

MS Office

Job description

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois.

We lead with innovation , technology, and a promise to deliver an exceptional experience every time.

• And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities.

At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a realimpact.

Compensation: $62,400 Annual

What You’ll Do:

• Fail vehicles that don’t pass inspection and assure that all fails in basket are complete by the end of shift
• Answer emails and telephone calls regarding car status, personal belongings, HOT vehicles, sublet , etc.
• Check in vehicles that return from sublet
• Check vehicles in/out for Dealer Preferred
• Write up RO’s as technicians finish inspections
• Sublet vehicles out for the body shop or warranty/recall work
• Prioritize RO’s in all baskets by numeric order
• Move packets into next area from Service Advisor basket
• Follow all company safety policies and procedures and protect company assets
• Must wear safety eyewear at all times when in Recon warehouse service departments
• Must wear hard-toed shoes and slip resistant footwear in when in Recon warehouse service departments
• All other duties, tasks and/or projects as assigned
• Uphold Walser’sCore Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

What You Bring:

• High School Diploma, GED, or equivalent work experience
• Must have excellent computer skills, proficient in MS Suite
• Strong communication skills both verbal and written
• High level of detail orientation and accuracy
• General automotive knowledge or a willingness to learn
• Proven experience working within a team environment
• Must have a valid driver’s license and acceptable driving record

What’sInIt For You?

• Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away
• Career Growth & Opportunity for Advancement We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.
• Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.
• Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access toBlue Cross Blue Shield medical coverage and access to additional wellness benefits.
• Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.
• Employee Discounts:Enjoy exclusive employee discounts across products and services.
• Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
• Community Involvement Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
• Employee Assistance Program (EAP) – Support for personal and professional challenges
• Referral Program – Earn referral bonuses for referring talented candidates

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.