Reconciliation Manager, Senior

Buckland; Michigan; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Professional development

Growth opportunities

Job summary

Buckland seeks a Senior Reconciliation Manager to lead end-to-end FTA and Value Reconciliation programs, coordinating with CBP and clients to ensure accurate filings and timely follow-up.

The role oversees a 20+ employee team, oversees post‑filing activities, and drives SOP development, KPIs, and continuous improvement across Compliance and Operations.

Qualifications

• Minimum of 5 years of FTA and Value Reconciliation experience (preferred).
• Working knowledge of Microsoft Office with strong Excel, Access and/or Power BI skills.
• Strong oral and written communication skills.
• Strong attention to detail and organizational skills.

Responsibilities

• Manage end-to-end FTA and Value Reconciliation programs, including data collection, validation, analysis, and submission to CBP.
• Lead the preparation, calculation, and filing of reconciliation entries and PSC under 19 U.S.C. 1520(d).
• Coordinate with clients, suppliers, and internal stakeholders to gather and assess documentation for reconciliation claims.
• Develop and maintain SOPs, work instructions, and compliance documentation; monitor KPIs for timely filings and accuracy.

Skills

Strong analytical skills

Strong communication

Team player

Detail oriented

Education

High school diploma or equivalent

College degree preferred

LCB preferred

Tools

Microsoft Excel

Microsoft Access

Power BI

Job description

Who We Are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer‑focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Reconciliation Manager, Senior

What You’ll Be Doing

• Manage end‑to‑end (cradle‑to‑grave) FTA and Value Reconciliation programs, including data collection, validation, analysis, and submission to U.S. Customs and Border Protection (CBP).
• Lead the preparation, calculation, and filing of reconciliation entries and Post Summary Corrections (PSC) under 19 U.S.C. 1520(d) (520(d)).
• Analyze FTA eligibility and valuation data, including review of certificates of origin, bills of material, assists, and supporting documentation to ensure compliance with regulatory requirements.
• Apply CBP regulations, including 19 CFR Part 181 and 19 CFR 141.61, to ensure accurate and compliant reconciliation filings.
• Ensure timely follow‑up with client contacts to obtain required documentation, including import entry data, payment details, inventory records, export data, and bills of material.
• Validate and reconcile import, financial, and operational data to support claim accuracy, including variance analysis, issue identification, and resolution.
• Coordinate with clients, suppliers, and internal stakeholders to gather, review, and assess documentation required to support reconciliation claims and audit readiness.
• Prepare and submit reconciliation claims through applicable systems (e.g., ACE) and manage all related follow‑up activities with CBP.
• Oversee post‑filing activities, including tracking liquidations, payments, refunds, and adjustments, and resolving discrepancies with CBP and stakeholders.
• Develop, maintain, and enhance standard operating procedures (SOPs), work instructions, and compliance documentation; assist in drafting processes and creating reports as needed.
• Establish and monitor key performance indicators (KPIs) to ensure timely filings, accuracy, and overall program performance.
• Utilize third‑party and company systems to organize, track, and manage workload in accordance with client and internal procedures.
• Identify program opportunities and provide recommendations to clients to optimize duty savings, improve data integrity, and strengthen compliance outcomes.
• Maintain strong client and vendor relationships through consistent, professional communication and effective issue resolution.
• Perform as an integral member of the Compliance team, collaborating across functions to ensure successful project execution and alignment with regulatory requirements.
• Participate in client meetings, internal reviews, and cross‑functional initiatives to support program delivery and continuous improvement.
• Provide training, guidance, and subject‑matter expertise to team members and clients as needed.
• Support billing and invoicing processes associated with reconciliation services.

Leadership Responsibilities

• Ability to manage a group of +20 employees.
• Conduct performance evaluations for direct reports.
• Hire and terminate employees.
• Assign tasks to team members.
• Assist with training and guidance of direct reports.
• Monitor work volumes of direct reports.

What We Need From You

• High school diploma or equivalent
• College degree (preferred)
• LCB (preferred)
• Minimum of 5 years of FTA and Value Reconciliation experience (preferred)
• Working knowledge of Microsoft Office with strong Excel, Access and/or preferably Power BI skills
• Strong oral and written communication skills
• Strong attention to detail and organizational skills
• Solid analytical skills with an emphasis on accuracy
• Strong team player with ability to work independently
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other office locations in CND/USA/MX

Benefits

• Competitive salary, benefits package and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on‑boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at [e-mail].