Reclectic Store Manager

Reclectic; Georgia; On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

Reclectic is opening a new location in Kennesaw, GA and seeks a Store Manager to lead the team and shape brand experience. The role focuses on engaging store environments, efficient operations, and driving sales while developing staff and maintaining exceptional customer service.

As a founding member of the role, you will partner with leadership to create an inspiring store atmosphere, manage visuals and space, and collaborate with local partners to maximize the store’s potential.

Qualifications

• 5+ years store leadership experience, high-volume environment (>$7M in sales)
• Proven track record of hiring and developing great talent
• Strong understanding of merchant processes and store operations
• Ability to work flexible hours, including nights, weekends, and holidays

Responsibilities

• Emulates URBN values and represents the Reclectic brand locally
• Partner with leadership to balance visuals with productive space use
• Lead and support the team to elevate store experience through operations, merchandising, and presentation
• Foster a welcoming, inclusive environment for exceptional customer experience
• Interpret customer feedback and team insights to improve operations
• Engage the community with local businesses for collaboration opportunities
• Oversee store processes, scheduling, payroll accuracy, and safety standards
• Ensure compliance with Home Office direction and store productivity goals

Skills

Store leadership

People management

Customer service

Communication

Job description

Location

This position is located at 615 Ernest West Barrett Parkway, Cobb, Georgia, 30144 United States

Role Summary

Reclectic is growing and opening a new location in Kennesaw, GA! We are looking for a Store Manager to join this team.

Reclectic Store Managers are, by default, founding members of their roles. As such, they will play an integral role in shaping the brand experience and operations at every level with the priority of helping the organization realize their location’s full potential. Their goal is to deliver an environment that is engaging and inspiring to the customer while fostering continual team development to create a culture of excellence, creativity, collaboration, innovation, and trust.

Role Responsibilities

Brand Experience

• Emulates global URBN values while acting as a local representative of the Reclectic brand in their area
• Partners with the Leadership Team to create balance between engaging visuals and the productive use of space
• Leads and supports the team to elevate every aspect of the store experience through efficient operations, merchandising, and presentation to create a compelling atmosphere
• Cultivates a welcoming and inclusive environment to support an exceptional and genuine customer experience
• Interprets and escalates customer feedback and team insights to positively improve the Reclectic experience and operations.
• Engages the community by networking with local businesses and organizations to identify potential collaboration opportunities

Leadership + Team Management

• Exhibits critical thinking skills, maintains a solutions-based mindset, and is comfortable in fluid situations. Approaches business challenges tactically and collaborates with appropriate partners to resolve timely.
• Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating for different perspectives,applying the same to hiring practices
• Provides timely and specific employee feedback to create a culture of action and accountability; facilitates a thorough and thoughtful onboarding for new hires, equitable development paths for all employees, and a focus on employee engagement
• Inspires teams through empowerment, creativity, empathy, and shared fate; tailors communication to the individual and leverages their strengths

Visual + Business Operations

• Assesses business and product sell-through to identify store successes and opportunities; effectively leads an empowered team to make strategic, creative, business-impacting decisions
• Oversees and collaborates with key partners to lead productive execution of store processes; prioritizes shipment and optimizes product flow to efficiently impact sell-through, sales, and customer experience
• Maintains a well-organized, clean and presentable building and champions timely escalation of facilities/maintenance issues
• Upholds effective scheduling practices and ensure accuracy of payroll and compliance with local labor legislation
• Oversees and collaborates with key partners to uphold daily operating procedures; contributes to assessing accuracy and compliance of staff scheduling and payroll management
• Interprets Home Office direction to impact store’s structure, presentation, and overall productivity to drive store sales. Initiates conversation with Home Office leadership to continuously improve operations
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Passion for Reclectic brand and concept
• Embodies an entrepreneurial spirit
• 5+ years store leadership experience: high volume experience ($7M+) required
• Proven record of hiring and developing great talent
• Strong understanding of merchant process and ways it impacts the business
• Experience in coaching, counseling, and conflict resolution
• Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $80,000.00 - USD $85,000.00 /Yr.

US EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.