Receptionists

Charter Senior Living; Jackson (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Charter Senior Living of Jackson is seeking a friendly Receptionist to be the first contact for residents, visitors, and staff, delivering excellent service and support in a busy senior living community.

You will handle clerical tasks, assist the Business Office Director, support HR onboarding, maintain confidentiality under HIPAA, and help create a warm, organized front desk experience.

Qualifications

• High school diploma or equivalent required.
• Experience in a healthcare or senior living setting preferred.
• Excellent written and verbal communication skills.
• Typing proficiency with ten-key adding machine.
• Physical ability to sit for long periods and lift up to 20 pounds occasionally.

Responsibilities

• Greet residents, visitors and staff with a positive, service-oriented approach.
• Perform basic clerical tasks: typing, filing, data entry and light bookkeeping.
• Collaborate with the Business Office Director to provide efficient administrative support.
• Assist with onboarding new team members and HR responsibilities.
• Maintain confidentiality and adhere to HIPAA guidelines.

Skills

Communication

Conflict resolution

Interpersonal skills

Typing

Ten-key adding machine

Education

High school diploma or equivalent

Job description

Receptionists/ Business Office Director Assistant

Job Summary:

Charter Senior Living of Jackson is seeking a talented Receptionist to join our team! As a Receptionist, you will be the first point of contact for our residents, visitors, and staff, providing exceptional customer service and support to our community. If you have a passion for working with seniors and a commitment to excellence, we encourage you to apply!

Responsibilities:

• Provide information and referral to residents, visitors, staff, and prospective clients in a positive, service-oriented manner
• Possess excellent written and verbal communication skills
• Perform basic clerical tasks, including typing, filing, light bookkeeping, and data entry
• Work in a fast-paced environment with multiple interruptions and prioritize tasks effectively
• Demonstrate a pleasant nature and a willingness to work with the elderly
• Collaborate with the Business Office Director to ensure efficient and effective administrative support
• Maintain confidentiality and adhere to HIPAA guidelines
• Participate in Universal Precautions and follow proper infection control procedures
• Working in hiring systems/ onboarding new team members
• Leading orentation for new hires
• Attendance tracking
• Upload residents charts upon move in
• Assisting ED with all HR responsibilaties

Requirements:

• High school diploma or equivalent required
• Previous experience in a healthcare or senior living setting is preferred
• Excellent communication, conflict resolution, and interpersonal skills
• Ability to type and use a ten-key adding machine
• Physical demands include sitting for extended periods, lifting up to 20 pounds occasionally, and walking throughout the facility
• Good visual acuity and hearing required

Why Choose Charter Senior Living of Jackson?

At Charter Senior Living of Jackson, we are dedicated to enhancing the human spirit of our residents and employees. Our core values guide everything we do, from serving with heart and purpose to having fun while serving. Our associates rave about our supportive community, opportunity for growth, and commitment to excellence. Join our team and discover why we are the premier senior living community in Jackson, Tennessee!