Receptionist - Womens Health

Memorial Physician Practices; Elko (NV); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Tuition Assistance

401(k) retirement with company match

Wellness programs

Professional development

Job summary

Northeastern Nevada Regional Hospital is seeking a Receptionist to join its team in Elko, NV. You will be the first point of contact for patients and visitors, handling calls, scheduling, registrations, and routine admin tasks in a fast-paced clinic setting.

Ideal candidates bring strong communication, organizational skills, and the ability to maintain confidentiality. Prior healthcare or receptionist experience is preferred; familiarity with EMR/EHR systems is a plus.

Qualifications

• Required customer service, receptionist or administrative experience.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize in a fast-paced, patient-facing setting.
• Basic computer proficiency including MS Office and data entry.
• Professionalism and ability to maintain confidentiality.
• Critical thinking and independent judgment.
• Calm, courteous, service-oriented demeanor with patients and staff.

Responsibilities

• Serve as the first point of contact for patients, visitors and providers.
• Answer and direct incoming calls, relay messages promptly.
• Schedule, coordinate and confirm patient appointments.
• Register patients and update demographic/insurance info.
• Perform general admin duties: filing, data entry, scanning, faxing.
• Maintain confidential patient records and organized office files.
• Coordinate workflow to support providers and clinical staff.
• Process mail and respond to information requests.
• Handle basic payments, deposits and invoices as applicable.
• Monitor and replenish office supplies; keep reception area neat.
• Collaborate with teams to ensure smooth patient flow and experience.
• Participate in meetings and trainings; follow hospital policies.

Skills

Customer service experience

Receptionist experience

Administrative skills

Verbal communication

Written communication

Organization and multitasking

Confidentiality

Independent judgment

Education

High school diploma or equivalent

Associate degree

Tools

Microsoft Office

EMR/EHR familiarity

Data entry

Job description

Your experience matters

Northeastern Nevada Regional Hospitalispart of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. Weare driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others.As a Receptionist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

Become part of a welcoming, team-oriented clinic where everyone works together to provide compassionate, patient-centered care. If you enjoy building relationships, staying organized in a fast-paced environment, and making a positive first impression, you'll feel right at home on our team.

How you'll contribute

AReceptionistwho excels in this role:

• Serve as the first point of contact for patients, visitors, and providers, delivering exceptional customer service in a fast-paced clinic environment.




• Answer and direct incoming phone calls, respond to inquiries, and relay messages promptly and professionally.




• Schedule, coordinate, and confirm patient appointments while maintaining provider schedules.




• Register patients, update demographic and insurance information, and maintain accurate patient records.




• Perform general administrative duties including filing, data entry, scanning, faxing, photocopying, and preparing correspondence.




• Maintain organized office records and databases while ensuring confidentiality of patient information.




• Coordinate workflow and assist with daily office operations to support providers and clinical staff.




• Process incoming and outgoing mail and respond to requests for information.




• Perform basic financial duties such as collecting payments, making deposits, balancing petty cash, and verifying invoices, as applicable.




• Monitor and replenish office supplies while maintaining a clean, organized, and professional reception area.




• Collaborate with providers, medical assistants, and other departments to ensure efficient patient flow and a positive patient experience.




• Participate in department meetings, trainings, and other assigned projects while adhering to hospital policies and procedures.

What we're looking for

Applicants should have a high school diploma or equivalent. Additional requirements include:

• Previous customer service, receptionist, or administrative experience.




• Strong verbal and written communication skills.




• Excellent organizational and multitasking abilities with strong attention to detail.




• Ability to prioritize competing demands in a fast-paced, patient-facing environment.




• Basic computer proficiency, including Microsoft Office and data entry.




• Demonstrated professionalism and the ability to maintain confidentiality.




• Critical thinking skills with the ability to work independently and exercise sound judgment.




• Ability to remain calm, courteous, and service-oriented while working with patients, providers, and staff.

Preferred Qualifications

• Associate degree.




• Previous experience in a medical office, physician practice, or healthcare setting.




• Experience scheduling appointments and coordinating provider calendars.




• Familiarity with electronic medical records (EMR/EHR) systems.




• Knowledge of medical terminology and healthcare office workflows.




• Experience handling insurance information, patient registration, or medical records.




• Cash handling or basic accounting experience.

Why join us

We believethat investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.


• FinancialProtection& PTO:Life, accident, criticalillness, hospital indemnity insurance, short-andlong-term disability, paid family leaveandpaid time off.


• Financial & Career Growth:Highereducation and certification tuitionassistance, loan assistance and 401(k) retirement packageandcompany match.


• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).


• Professional Development:Ongoing learningandcareer advancement opportunities.

More aboutNortheastern Nevada Regional Hospital

Northeastern Nevada Regional Hospital is a 75-bed acute care hospital that offers exceptional care to Elko county and the surrounding areas of northeastern Nevada. We are recognized by the American College of Cardiology as an accredited Chest Pain Center and we believe that health care should be effective, safer, and more available to all people. We are committed to providing our patients with the highest quality, family-friendly care available.

EEOC Statement

"Northeastern NevadaRegional Hospital (NNRH) is an Equal Opportunity Employer.NNRHis committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.