Receptionist - Westrock Orthodontics

Rock Dental Brands; Rolla (MO); On-site; USD 28,000 - 40,000; Full time

Job summary

Rock Dental Brands in Rolla, MO is seeking an orthodontic clinic receptionist who delivers friendly, efficient patient service while collaborating with dentists, dental assistants, and the team leader to maximize treatment time and patient satisfaction.

You will handle scheduling and confirmations, maintain health records and patient accounts, verify insurance eligibility, and provide direct customer service in a fast-paced front desk setting.

Qualifications

• High school diploma required.
• 2 years of office experience desired.
• Legible handwriting.
• Basic computer skills.

Responsibilities

• Schedule and confirm patient appointments.
• Maintain dental health records.
• Manage patient accounts.
• Verify insurance eligibility.
• Provide direct customer service.
• Housekeeping and stock management as needed.

Skills

Communication

Organization

Multitasking

Feedback

Conflict resolution

Teamwork

Education

High school diploma

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

As a Orthodontic clinic receptionist your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized.

A few specific duties:

• Patient scheduling and confirmation
• Dental health records
• Maintaining patient accounts
• Insurance eligibility
• Direct customer service
• General housekeeping and maintain office stock levels as needed.

Skills

• Excellent verbal and written communication skills
• Extensive organization skills and attention to detail
• Ability to multi-task and manage time efficiently.
• Accept constructive criticism
• Conflict resolution and problem-solving and team Player

Qualifications:

• High school diploma
• 2 years of office experience desired
• Legible handwriting
• Basic Computer skills