Receptionist Weekends/Per Diem

Kindred; West Covina (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

FSA/HSA

Life insurance

Paid Time Off

Wellness program

Job summary

Kindred Hospital San Gabriel Valley in West Covina, CA seeks a Switchboard Operator to relay incoming/outgoing calls and assist visitors. You will greet guests, route calls, take messages, and support hospital communications with physicians and staff around the clock.

Responsibilities include screens for messages, paging emergencies per protocol, maintaining contact logs, and coordinating with departments during drills or events.

Qualifications

• Fluent reading, writing and speaking English required.
• Reliable attendance and punctuality essential.

Responsibilities

• Operates a console telephone switchboard to relay calls and messages.
• Greet visitors and direct them to the proper department or extension.
• Screen and route in-house and external calls; take messages when needed.
• Announce emergencies and notifications per protocol (code blue, fire, etc.).
• Maintain departmental and hospital contact lists and a log of patient names and extensions.
• Monitor entrances and inform clinical staff of meetings and drills as required.
• Support disaster and emergency communications and relay information to appropriate personnel.

Skills

Fluent English

Regular attendance

Education

High School Diploma

Job description

Description

Kindred Hospital San Gabriel Valley is a 76-bed long-term acute care hospital offering the same in-depth care you would receive in a traditional hospital, but for an extended recovery period. We partner with your physician and offer 24-hour clinical care seven days a week so you can start your journey to wellness. We are located just over 2 miles outside of downtown West Covina, and right down the street from Covina Square Shopping Center.

Kindred Hospital San Gabriel Valley is a 76-bed long-term acute care hospital offering the same in-depth care you would receive in a traditional hospital, but for an extended recovery period. We partner with your physician and offer 24-hour clinical care seven days a week so you can start your journey to wellness. We are located just over 2 miles outside of downtown West Covina, and right down the street from Covina Square Shopping Center.

Job Summary

Operates a console telephone switchboard in order to relay incoming, outgoing and interoffice calls. Greets and receives visitors and directs as appropriate.

Essential Functions

• Courteously answers, routes and screens outside calls to the proper department or extension number, transfers calls, takes accurate messages and/or holds calls when necessary.
• Answers and screens in-house calls in order to take phone messages for doctors and staff personnel, requests for pages and to complete calls for patients who may need assistance.
• Greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon; directs to proper location as needed.
• Pages code blue, fire alerts, stat calls, emergency calls, physicians, and staff, per protocol.
• Informs appropriate personnel of meetings, fire drills, disaster drills and other hospital functions by announcing them over the intercom.
• Maintains a file of hospital personnel and departments by name and extension number as well as phone numbers of hospitals within the area.
• Maintains an alphabetical and numerical log of patient names, room numbers, and telephone extensions in order to expedite the relaying of calls.
• Monitors emergency patients when entering the hospital main entrance. Notifies clinical manager when necessary.
• Receives disaster information, notifies proper personnel and departments. Signals all clear when appropriate.

Knowledge/Skills/Abilities/Expectations

• Approximate percent of time required to travel:
• Must read, write and speak fluent English.
• Must have good and regular attendance.
• Performs other related duties as assigned.

Pay Range: $17.81/hr

ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.

Qualifications

Education

• High School Diploma or Equivalent, including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role (Preferred)

Licenses/Certifications

• None

Experience

• None