Receptionist - Weekends

Universal Hospital Services Inc.; Newark (DE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Challenging environment

Generous PTO

Medical, Dental, Vision

401K with match

SoFi loan refinancing

Career development

Pet Insurance

Benefits website

Job summary

Universal Health Services' Rockford Center in Newark, DE is seeking a full-time Receptionist for an overnight weekend shift (Saturday and Sunday, 7pm–7:30am). The receptionist greets patients and visitors, answers calls, and provides clerical support while maintaining strict confidentiality.

A two-week orientation is required, and the role requires professional, courteous service, multitasking, and respectful handling of sensitive information as part of a busy behavioral health facility.

Qualifications

• Medical reception experience in a hospital or ER setting.
• High School Diploma or GED required.

Responsibilities

• Greets patients, family members, and visitors in a professional, courteous, and friendly manner.
• Responds to telephone inquiries.
• Provides clerical support to management team.
• Maintains confidentiality of facility information.

Skills

Customer service

Education

High School Diploma/GED

Job description

Responsibilities

Admissions is seeking for a qualified, and experienced Full-time Receptionist.

This opportunity is an overnight position on Saturdays and Sundays from 7pm to 7:30am.

(A 2 WEEK ORIENTATION IS REQUIRED. MON- FRI 8:30A-5:00P)

Rockford Center is a 138-bed mental health facility located in Newark, DE, providing easy access to a full complement of inpatient and partial behavioral health programs for children and adolescents, adults, and older adults. Rockford is the only child inpatient behavioral health facility in DE, offers an experienced and tenured senior management team, and serves New Castle County and northern Maryland.

Website: Psychiatric and Substance Abuse Services | Rockford Center | Newark, DE

Position Summary

The Receptionist greets patients, family members, and visitors, and responds to telephone inquiries in a professional, courteous, and friendly manner at all times. Assists or directs patients/family members or visitors to appropriate area based on needs. Provides clerical support to management team as needed. Handles multiple priorities within appropriate task deadlines. Maintains confidentiality of all facility-related information.

Responsibilites

• Conducts ongoing and individualized nursing care duties as assigned and as dictated by the patient’s condition in accordance with physician orders and facility protocols.
• When administering PRN medications, assess for confirmed med for PRN, documents need (rationale) and its effectiveness in the medical record.
• Reports change in patient physical, mental status or episodes of seclusion or restraint to nurse manager or supervisor during each shift.
• Ensures family and physician notification is completed and documented if a patient is transported to Emergency Room, Injured, Falls or is Placed in Seclusion or Restraints.
• Collaborates with other team members in the development, implementation, and evaluation of an individualized plan of care.
• Performs treatments and therapies as ordered by physician in an appropriate and timely fashion.
• Documents patient care, findings, and psychosocial responses to nursing interventions.
• Documents PRN medications given, reason and effect
• Initiates emergency measures according to age appropriate CPR and client resuscitation protocols.
• Participates in emergency crisis interventions according to age appropriate techniques.
• Maintains confidentiality related to patient, family, client facility and staff in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved.

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

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Qualifications

Requirements

• Medical Reception experience in a hospital or emergency room setting.
• High School Diploma/GED

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.