Accounts Receivable Specialist

Rockford Center; Newark (DE); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Challenging work

Competitive pay

Medical benefits

401K with match

SoFi student loans

Tuition assistance

Career development

Pet insurance

Benefits site

Job summary

Rockford Center in Newark, DE seeks an Accounts Receivable Specialist to monitor and collect outstanding balances while ensuring policy compliance. You will maintain records, research payment issues, and deliver excellent service to patients, payers, and partners.

Responsibilities include daily review of unbilled items, contacting insurers, correcting claim issues, and handling correspondence and phone inquiries for assigned accounts.

Qualifications

• Associates Degree in Accounting preferred and/or equivalent combination of education and experience.
• 2 Years’ experience in In-Patient Psychiatric Billing/Collection and medical terminology desirable.
• Strong computer skills to include Excel
• Excellent customer service and communication skills

Responsibilities

• Review Unbilled Report daily and submit claims according to insurance regulations.
• Follow up with insurance company or third party payer to ensure correct and timely processing and payment of claims. Utilize system's Workstation and/or aging report generated by BOD to enter initial follow up date
• Review all EOB's provided daily and follow up on claims that were processed incorrectly
• Communicate third part denial information to BOD's to ensure next steps or actions needed
• Ensure all write off administrative/charity and contractual adjustments, using correct transaction code on all adjustments on assigned Business Office log for BOD approval
• Review all mail and determine steps necessary to resolve patient's concerns
• Promptly accepts and handles incoming telephone calls for all accounts assigned

Skills

Excel

Customer service

Communication

Education

Associates Degree in Accounting

Job description

Responsibilities

(A 1 WEEK ORIENTATION IS REQUIRED. MON- FRI 8:30A-5:00P)

About Rockford Center

Rockford Center is a 138-bed mental health facility located in Newark, DE, providing easy access to a full complement of inpatient and partial behavioral health programs for children and adolescents, adults, and older adults. Rockford is the only child inpatient behavioral health facility in DE, offers an experienced and tenured senior management team, and serves New Castle County and northern Maryland.

Website: Psychiatric and Substance Abuse Services | Rockford Center | Newark, DE

Position Summary

The Accounts Receivable Specialist is responsible for monitoring and collecting outstanding account balances while ensuring compliance with organizational policies and procedures. This role supports financial operations by maintaining accurate records, researching payment issues, and providing excellent customer service to patients, payers, and business partners.

Responsibilites

• Review Unbilled Report daily and submit claims according to insurance regulations.
• Follow up with insurance company or third party payer to ensure correct and timely processing and payment of claims. Utilize system's Workstation and/or aging report generated by BOD to enter initial follow up date
• Review all EOB's provided daily and follow up on claims that were processed incorrectly
• Communicate third part denial information to BOD's to ensure next steps or actions needed
• Ensure all write off administrative/charity and contractual adjustments, using correct transaction code on all adjustments on assigned Business Office log for BOD approval
• Review all mail and determine steps necessary to resolve patient's concerns
• Promptly accepts and handles incoming telephone calls for all accounts assigned

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

Qualifications

• Associates Degree in Accounting preferred and/or equivalent combination of education and experience.
• 2 Years’ experience in In-Patient Psychiatric Billing/Collection and medical terminology desirable.
• Strong computer skills to include Excel
• Excellent customer service and communication skills

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.