Receptionist - The Retreat

markhamhotelms; Biloxi (MS); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

markhamhotelms in Biloxi, Mississippi is seeking an experienced Receptionist to join The Retreat. As a Receptionist, you will be responsible for answering phone calls, welcoming visitors, and maintaining the reception area. Previous experience in customer service is preferred.

The position offers a competitive hourly wage, with potential benefits including health insurance and paid time off. Flexible hours, including weekends, are required to thrive in this fast-paced environment.

Qualifications

• Previous experience in a customer service or hospitality role is preferred.
• Ability to stand for extended periods and lift up to 25 pounds.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer and direct phone calls in a polite and friendly manner.
• Welcome visitors and answer their questions.
• Maintain the reception area and all common areas in a clean manner.

Skills

Excellent communication and interpersonal skills

Strong organizational skills

Ability to multitask

Problem-solving skills

Knowledge of local attractions

Education

High school diploma or equivalent

Job description

Description

We are seeking to hire an experienced Receptionist to join The Retreat. If you're a passionate self-starter, this is the position for you. Apply now!

Responsibilities for Receptionist

• Answer and direct phone calls in a polite and friendly manner
• Welcome visitors in a warm and friendly manner, and answer any questions visitors have
• Maintain reception area and all common areas in a clean and tidy manner at all times
• Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
• Keep detailed and accurate records of visitors and of appointments received
• Take inventory of supplies and restock as needed
• Flexible hours, and weekends are required

Requirements

Education

• High school diploma or equivalent (required).

Experience

• Previous experience in a customer service or hospitality role (preferred).

Skills

• Excellent communication and interpersonal skills to engage with guests and coworkers.
• Strong organizational skills with attention to detail and the ability to multitask.
• Ability to work in a fast-paced, customer-facing environment.
• Problem-solving skills to address guest concerns and resolve issues efficiently.
• Knowledge of local attractions and services available to guests.

Physical Requirements

• Ability to stand for extended periods and move around the desk area.
• Ability to lift and carry small packages or luggage up to 25 pounds.
• Ability to work at a fast pace, especially during peak times.

Work Environment

• Shifts may include evenings, weekends, and holidays.

Compensation

• Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks.

DISCLOSURE STATEMENT No one Job Description, for any one position, can possibly encompass all responsibilities, which may be requested. The above Job Description is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.