Receptionist The Residence at Ferry Park

LCB Senior Living, LLC; Rocky Hill (CT); Sur place; USD 25 000 - 29 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision

Dental

401k

Paid Time Off

Holiday Pay

Tuition reimbursement

Résumé du poste

LCB Senior Living, LLC, is hiring full-time Receptionists at The Residence at Ferry Park in Rocky Hill, CT. You will greet visitors, answer calls, and coordinate front desk activities while delivering warm, professional service to residents and families.

The role offers a wage band of $18.00 to $21.00 per hour, benefits from Day One, and opportunities for growth. A high school diploma or GED and prior receptionist experience are preferred.

Qualifications

• Must have knowledge of basic telephone reception systems and techniques.
• Ability to handle incoming calls and visitors in a pleasant, courteous manner.
• Ability to respond calmly to emergency situations is essential.
• Excellent customer service skills are required.

Responsabilités

• Handle incoming telephone calls in a professional and courteous manner.
• Greet guests and visitors professionally and direct them accordingly.
• File correspondence and sort mail.
• Record and type guest meal charges and update logs.
• Coordinate front desk activities and maintain a neat front desk area.
• Respond to emergencies by contacting appropriate authorities.
• Maintain community brochures and stock; update the communication log book.
• Provide clerical support and assist residents, families, and staff as needed.

Connaissances

Telephone reception

Customer service

English proficiency

Emergency response

Formation

High School Diploma or GED

Outils

Typing/Word processing

Description du poste

If you have been looking for a career that loves you back... This is the one!LCB Senior Living is hiring full-time Receptionists at The Residence at Ferry Park. Apply today for immediate consideration!**FULL-TIME**Wage band: $18.00 - $21.00 per hour based on years of experience!What We Offer:Full-Time Associates: Great benefits starting from Day One!HealthVisionDental401kPaid Time OffHoliday PayPart-Time Associates (24- 29 hours):Paid Time OffHoliday PayWork with an Amazing Team!Possibility for tuition reimbursementRewarding role working with seniorsEssential Functions, Duties and Responsibilities:Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community.As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals.Perform all duties and responsibilities with a positive attitude.Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.Greet guests and visitors in a professional and courteous manner and directs them accordingly.File correspondence.Sort mail.Record and type guest meal charges.Maintain and file resident safety sheets.Type correspondence as needed.Coordinate front desk activities.Maintain the front desk in a neat and orderly manner.Respond to emergency situations by contacting appropriate party; 911, fire department, police etc.Attend required in-service training sessions and orientations.Respond to residents needs in a courteous manner.Update the communication log book on a regular basis.Maintain community brochures and stock.LCBs Non-Discrimination Policy:LCB, including its managed care communities, is an Equal Opportunity Employer. Recruitment and employment opportunities at LCB are based upon one's qualifications and capabilities to perform the essential functions of a particular job with or without reasonable accommodation. All employment opportunities areprovided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, or genetic information or any other characteristic protected by federal, state or local law. This policy to provide equal opportunity encompasses all phases of employment, including recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.Job Qualifications:Knowledge, Skills and Abilities:Must have knowledge of basic telephone reception systems and techniques.The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner.The ability to respond calmly to emergency situations is essential.The ability to communicate in English both orally and in writing is essential.Focused and dedicated to provide excellent customer serviceThe ability to handle emergency situations calmly and completely is essential.Education: A high school diploma or GED is preferred.Experience: Requires six months to one-year prior reception experience in an office environment. Typing or word processing experience is preferred.Physical Demands:Finger and hand dexterity to handle and manipulate instruments and equipment.Visual and auditory acuity.Must be able to lift a minimum of fifteen (15) lbs. and be able to carry objects.Must be able to push and pull carts, and continuously walk, sit and stand.Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.Must use good body mechanics.Must be able to type and use a computer.