Receptionist The Residence at Paine Estate

LCB Senior Living, LLC; Wayland (MA); On-site; USD 28,000 - 30,000; Part time

Job summary

The Residence at Paine Estate, part of LCB Senior Living, is hiring a Receptionist in Wayland, MA. This per diem role offers $20.00–$22.00 per hour based on experience. Join an amazing team and help create a welcoming environment for residents and visitors.

In this front desk position you will answer calls, greet guests, handle clerical tasks, maintain logs, and assist with emergency communications as needed. A high school diploma and prior receptionist experience are preferred.

Qualifications

• High school diploma or GED preferred.
• Six months to one year of reception experience in an office environment.
• Typing or word processing experience preferred.
• Must be able to lift 15 lbs and perform standard front-desk duties.

Responsibilities

• Answer incoming telephone calls and greet visitors in a courteous manner.
• Perform clerical tasks and file correspondence; maintain logs and mail.
• Coordinate front desk activities and maintain a neat, orderly reception area.
• Respond to emergencies and contact appropriate responders as needed.
• Attend required in-service training sessions and orientations.

Skills

Telephone reception

Customer service

English proficiency

Clerical skills

Typing

Computer literacy

Education

High school diploma or GED

Tools

MS Office

Computer basics

Job description

If you have been looking for a career that loves you back... This is the one!LCB Senior Living is hiring a Receptionist at The Residence at Paine Estate. Apply today for immediate consideration!**Per Diem**Wage band: $20.00 - $22.00 per hour based on years of experience!What We Offer:Work with an Amazing Team!Possibility for tuition reimbursementRewarding role working with seniorsEssential Functions, Duties and Responsibilities:Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community.As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals.Perform all duties and responsibilities with a positive attitude.Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.Greet guests and visitors in a professional and courteous manner and directs them accordingly.File correspondence.Sort mail.Record and type guest meal charges.Maintain and file resident safety sheets.Type correspondence as needed.Coordinate front desk activities.Maintain the front desk in a neat and orderly manner.Respond to emergency situations by contacting appropriate party; 911, fire department, police etc.Attend required in-service training sessions and orientations.Respond to residents needs in a courteous manner.Update the communication log book on a regular basis.Maintain community brochures and stock.LCBs Non-Discrimination Policy:LCB, including its managed care communities, is an Equal Opportunity Employer. Recruitment and employment opportunities at LCB are based upon one's qualifications and capabilities to perform the essential functions of a particular job with or without reasonable accommodation. All employment opportunities areprovided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, or genetic information or any other characteristic protected by federal, state or local law. This policy to provide equal opportunity encompasses all phases of employment, including recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.Job Qualifications:Knowledge, Skills and Abilities:Must have knowledge of basic telephone reception systems and techniques.The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner.The ability to respond calmly to emergency situations is essential.The ability to communicate in English both orally and in writing is essential.Focused and dedicated to provide excellent customer serviceThe ability to handle emergency situations calmly and completely is essential.Education: A high school diploma or GED is preferred.Experience: Requires six months to one-year prior reception experience in an office environment. Typing or word processing experience is preferred.Physical Demands:Finger and hand dexterity to handle and manipulate instruments and equipment.Visual and auditory acuity.Must be able to lift a minimum of fifteen (15) lbs. and be able to carry objects.Must be able to push and pull carts, and continuously walk, sit and stand.Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.Must use good body mechanics.Must be able to type and use a computer.