Receptionist - State Farm Agent Team Member Roswell - GA

Sandovalinsurance; Roswell (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k)

Bonus based on performance

Job summary

State Farm Agent Celia Sandoval is seeking a Receptionist - State Farm Agent Team Member in Roswell, GA. This full-time role focuses on front-desk service and supporting a fast-paced office.

You will greet customers, manage appointments, maintain records, and engage in conversations about insurance options to help customers. Strong communication, organization, and a willingness to learn are essential.

Qualifications

• Previous receptionist or customer service experience required.
• Strong communication and interpersonal abilities.
• Comfortable with sales conversations and multitasking.

Responsibilities

• Greet customers in person and by phone, directing to team members.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to discuss insurance options.
• Provide excellent service and follow up on needs.
• Assist with administrative tasks and projects.

Skills

Receptionist experience

Communication

Organizational skills

Sales conversations

MS Office / CRM

Tools

Microsoft Office

CRM systems

Job description

Full Time in Roswell - GA

Replies within 24 hours

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2014 and currently lead a team of five. Before becoming a State Farm agent, I earned my master's degree from Kansas State University and was a middle and high school Spanish teacher. My background in education has carried into how I lead my agency today, with a strong emphasis on coaching, development, and helping team members continue to grow.

Giving back is an important part of our agency culture. We're very involved with local schools through volunteering and donations, and we make it a priority to volunteer together as a team once or twice each year. We also participate in local marketing and community events, giving our team opportunities to build relationships with the people we serve.

Our agency offers health benefits, a 401(k), 80 hours of paid time off, paid State Farm holidays, employer-paid life and disability insurance, and an additional PTO day to celebrate your birthday. We also provide ongoing coaching, company-branded apparel, snacks and coffee in the office, and a team lunch every Friday.

Our culture is energetic, outgoing, and focused on working hard while enjoying the people around you. I'm looking for someone who is honest, driven, hardworking, and comfortable connecting with others. Bilingual Spanish-speaking candidates are especially encouraged to apply. If you're motivated to learn, enjoy being part of a team, and want an environment where your growth is supported, we'd love to meet you.

ROLE DESCRIPTION

Celia Sandoval - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.