Receptionist - State Farm Agent Team Member Lexington - NC

Drive with Danielle; Lexington (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid birthdays off

Hiring bonus

Bonus based on performance

Opportunity for advancement

Paid time off

401(k) matching

Job summary

Danielle Waller - State Farm Agent is seeking a Receptionist to join the team in Lexington, NC. You will greet customers, manage schedules, and maintain records while exploring opportunities to discuss insurance options with clients.

The role emphasizes strong organizational skills, interpersonal communication, and a proactive, customer-focused mindset in a supportive insurance-office environment.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Well organized with multitasking ability.
• Willingness to engage in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records.
• Discuss insurance options with customers when appropriate.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Full Time in Lexington - NC

Replies within 24 hours

• Paid Birthdays Off
• Hiring Bonus
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• 401(k) matching

ROLE DESCRIPTION

Danielle Waller - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.