Receptionist - State Farm Agent Team Member

Casie Johnson - State Farm Agent; Wintersville (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Casie Johnson - State Farm Agent in Wintersville, Ohio, is seeking a dynamic individual for the Receptionist position. This role involves greeting customers, managing appointments, and providing excellent customer service.

The ideal candidate will have experience in customer service, strong organizational skills, and a willingness to engage in sales conversations. The position provides an opportunity to learn and advance within the insurance industry, along with various benefits including a bonus and flexibility.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Provide excellent customer service and follow up on customers’ needs.

Skills

Customer service skills

Organizational skills

Communication skills

Multitasking abilities

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Casie Johnson, State Farm Agent, is looking for a dynamic individual to join as a Receptionist - State Farm Agent Team Member. The ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. This role offers an opportunity to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.