Receptionist - State Farm Agent Team Member

Jamey Ballard - State Farm Agent; West Point (MS); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Jamey Ballard - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to support daily office operations. The ideal candidate is highly organized, customer-focused, and capable of handling scheduling, inquiries, and records while contributing to a positive workplace.

This role offers a friendly team, opportunities for advancement, training, and benefits including health insurance, paid time off, and a flexible schedule.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct to team members.
• Schedule appointments and manage office communications.
• Maintain customer records and respond to inquiries.
• Engage with prospective and existing customers about insurance options.
• Provide excellent service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Jamey Ballard - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.