Receptionist - State Farm Agent Team Member

Saul Lopez - State Farm Agent; West Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

An independent insurance agency in West Chicago is seeking a Customer Service Representative to join their team. The ideal candidate will thrive in a supportive role, engaging with customers, managing appointments, and assisting with records. Previous customer service experience is required, along with strong communication skills. The position offers a flexible schedule and opportunities for growth within the insurance industry. Join a team focused on exceptional customer service and making a difference.

Qualifications

• Previous experience in a receptionist or customer service role.
• Ability to pass insurance exams and obtain necessary licenses.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

The Saul Lopez State Farm Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Customer Service Representative.

Our ideal candidate is organized and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Be able to pass insurance exams and obtain insurance licenses. We show you how and sponsor!

Join us in providing exceptional service that makes a difference!

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.