Receptionist - State Farm Agent Team Member

State Farm Agent; Webster City (IA); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading insurance agency in Webster City, Iowa, is seeking a part-time Receptionist. The ideal candidate will manage client interactions, appointment scheduling, and engage in sales conversations while providing exceptional customer service. This is an entry-level position requiring strong organizational and communication skills. Join a dynamic team making a difference in the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective clients.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks.

Skills

Organizational skills

Communication skills

Interpersonal skills

Multitasking abilities

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Jerry Goebel State Farm is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

We help customers with their insurance and financial services needs, including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

Entry level

Employment type

Part-time

Job function

Sales and Business Development in the Insurance industry

We are an equal opportunity employer and welcome applications from diverse candidates.