Receptionist - State Farm Agent Team Member

State Farm; Virginia Beach (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Pierre Granger - State Farm Agent is seeking a dynamic Receptionist to join our team, providing outstanding customer service in person and by phone. You will manage appointments, communications, and client data while building relationships and identifying insurance opportunities.

Ideal candidates are outgoing, organized, and capable of learning new systems quickly. This role blends front-office duties with proactive sales and business development within a high-energy, tech-savvy environment.

Qualifications

• Previous experience in receptionist, customer service, sales, or relationship-building role.
• Strong communication and interpersonal skills.
• Organized, adaptable, and able to manage multiple priorities.
• Comfortable balancing front-office responsibilities with proactive sales and business-development activities.
• Confident initiating conversations, asking for referrals, following up with prospects, and identifying new business opportunities.
• Comfortable learning and using technology, CRM systems, and new processes.

Responsibilities

• Welcome customers and provide an exceptional experience in person and over the phone.
• Manage appointments, office communications, customer follow-up, and account information.
• Build relationships with existing and prospective customers and identify opportunities to help with their insurance needs.
• Conduct proactive outreach and follow up on leads, referrals, and customer opportunities.
• Generate new business opportunities through customer relationships, referrals, proactive outreach, and community involvement.
• Assist our team with administrative responsibilities and special

Skills

Receptionist

Customer service

Sales

Relationship-building

Communication

Organized

CRM systems

Technology proficiency

Tools

CRM systems

Job description

Benefits:

• 401(k) matching


• Bonus based on performance


• Competitive salary

ROLE DESCRIPTION:

Pierre Granger - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is outgoing, organized, and motivated to make things happen. This is more than a traditional receptionist role—we’re looking for someone who enjoys working with people, building relationships, and generating new business. Our team moves quickly, embraces technology, and gets things done, so you’ll need to be comfortable learning new systems, shifting priorities, and keeping pace with our high energy team.

RESPONSIBILITIES:

• Welcome customers and provide an exceptional experience in person and over the phone.


• Manage appointments, office communications, customer follow-up, and account information.


• Build relationships with existing and prospective customers and identify opportunities to help with their insurance needs.


• Conduct proactive outreach and follow up on leads, referrals, and customer opportunities.


• Generate new business opportunities through customer relationships, referrals, proactive outreach, and community involvement.


• Assist our team with administrative responsibilities and special

QUALIFICATIONS:

• Previous experience in a receptionist, customer service, sales, or relationship-building role.


• Strong communication and interpersonal skills.


• Organized, adaptable, and able to manage multiple priorities.


• Comfortable balancing front-office responsibilities with proactive sales and business-development activities.


• Confident initiating conversations, asking for referrals, following up with prospects, and identifying new business opportunities.


• Comfortable learning and using technology, CRM systems, and new processes.