Receptionist - State Farm Agent Team Member

Jonna Wooten - State Farm Agent; Vienna (VA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Licensing Paid

Hourly Plus Commission

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jonna Wooten - State Farm Agent in Vienna, VA is seeking a Receptionist to warmly greet clients, answer phones, manage appointments, and support the team with daily administrative tasks. Ideal candidates are highly organized, detail-oriented, and possess excellent communication.

You will engage with clients, assist sales conversations, and grow with the insurance office. We offer a flexible schedule, on-site work, training and development, health insurance, and opportunities for advancement as

Qualifications

• Previous receptionist or customer service experience.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet clients in person and over the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage in sales conversations to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Licensing Paid


• Hourly Plus Commission


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ROLE DESCRIPTION:

Jonna Wooten - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.


• Provide excellent customer service and follow up on client needs.


• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.


• Excellent communication and interpersonal skills.


• Strong organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.