Receptionist - State Farm Agent Team Member

Taylorberumen; Tyler (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job summary

A local insurance agency in Tyler, TX, is looking for a Receptionist - State Farm Agent Team Member. The ideal candidate is organized and detail-oriented, with experience in customer service. You will greet customers, manage appointments, and provide excellent service. This position offers competitive benefits, a flexible schedule, and opportunities for growth in a supportive environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks effectively.
• Comfortable engaging in sales conversations.
• Basic proficiency in using computers and software.

Responsibilities

• Greet customers warmly and assist them.
• Manage appointment scheduling efficiently.
• Handle inquiries and maintain accurate customer records.
• Engage customers with insurance options.
• Ensure outstanding customer service and follow up on needs.
• Support team with various administrative tasks.

Skills

Customer service experience

Communication skills

Organizational skills

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Tyler, TX

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

About our agency

Our agency opened on November 1, 2017, and today we have a team of three. We value honesty, integrity, initiative, and an independent spirit—qualities that make a big difference in how we work and how we serve our community. We’ve built a collaborative, positive culture where team members have the flexibility to grow. We offer opportunities for raises, bonuses, and enhanced commissions, along with a flexible work environment that supports personal and professional balance. Community involvement is an important part of what we do. I volunteer with Carter BloodCare and Meals on Wheels, and I currently serve as president of the Tyler Referral Network. If you’re looking to join a team that values integrity, service, and growth, this could be a great fit for you.

Role Description

Taylor Berumen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Join a community of good neighbors

Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.